Breanna Baskette Email & Phone Number

Bristol, Tennessee, United States

Patient Experience Manager for Bristol Regional Medical Center in Tennessee and Norton Community Hospital, Lonesome Pine Hospital, Lee County Community Hospital, and Dickenson Community Hospital in the Wise, Virginia area. I work with Environmental Services for these hospitals and have experience in Food Services. I provide Data Analytics of HCAHPS for each facility Program Implementation and Management to improve HCAHPS scores and patient satisfaction Quality… Show more Patient Experience Manager for Bristol Regional Medical Center in Tennessee and Norton Community Hospital, Lonesome Pine Hospital, Lee County Community Hospital, and Dickenson Community Hospital in the Wise, Virginia area. I work with Environmental Services for these hospitals and have experience in Food Services. I provide Data Analytics of HCAHPS for each facility Program Implementation and Management to improve HCAHPS scores and patient satisfaction Quality Control for employees and staff to ensure adherence to company policies and procedures Client Relations through Strategic CommunicationsIn this role, I was awarded for an Inclusion Excellence Finalist Award, Digestible Data Board Winner, and assisted in leading the Bristol Regional Medical Center team to win the 2022 Fiscal Year Quarter 3 HCAHPS Challenge for facilities 201-500 beds achieving a 37.7% improvement. Show less

Norton, Virginia, United States

Patient Experience Manager for Norton Community Hospital, Lonesome Pine Hospital, Lee County Community Hospital, Mountain View Hospital, and Dickenson Community Hospital in the Wise County Virginia area. I work with Environmental Services and Food Services. Providing healthcare analytics, program implementation and evaluation, account auditing, and strategic communications with clients, patients, and team members to increase patient satisfaction scores and ensure compassionate, quality… Show more Patient Experience Manager for Norton Community Hospital, Lonesome Pine Hospital, Lee County Community Hospital, Mountain View Hospital, and Dickenson Community Hospital in the Wise County Virginia area. I work with Environmental Services and Food Services. Providing healthcare analytics, program implementation and evaluation, account auditing, and strategic communications with clients, patients, and team members to increase patient satisfaction scores and ensure compassionate, quality healthcare is maintained. Show less

Johnson City, Tennessee Area

Responsible for managing up to 11 employees, maintaining stock, performing cash evaluations, and training all new employees for quality and accuracy, increased sales by 10% from last year.

Clarksville, Tennessee Area

Care of geriatric and adult patients with a variety of diagnoses in all activities of daily living.

Clarksville, Tennessee Area

Care of pediatric and adult patient with various diagnoses in all activities of daily living.

Greater Nashville Area, Tn

Role in planning multiple educational forums, tabling marketing, and the annual fundraising gala, research, maintaining multiple confidential databases, and educating constituents.

Bachelor'S Degree, Social Work, 3.7

Activities and Societies: University Honors Program Active Minds Chapter National Association of Social Workers Vice President, Social.

Associate'S Degree, Health Services/Allied Health/Health Sciences, General

Cum Laude

Master'S Degree, Human Services, General, 4.0

Concentration in Community and Social Services Summa Cum Laude