Breanna Le Email & Phone Number

Answers incoming customer calls over the phone and/or via email and social media regarding billing issues, product problems, service questions, and general client concerns.Assist with placement of orders, refunds, or exchanges/adjustments.Update customer information in the customer service database during and after each contact.Recommend potential products or services to management by collecting customer information and analyzing customer needs.Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.

Answers incoming customer calls over the phone and/or via email and social media regarding billing issues, product problems, service questions, and general client concerns.Assist with placement of orders, refunds, or exchanges/adjustments.Update customer information in the customer service database during and after each contact.Recommend potential products or services to management by collecting customer information and analyzing customer needs.Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.

Provide memorable experiences to guests.Maintain a cash bank while managing/balancing cash transactions.Maintain comprehensive knowledge of the properties offerings, events, hours and locations.Respond to guests promptly and courteously.Create, update and reprint club member accounts in the gaming system.Issue discretionary comps based off of qualified play and comping limits.Ability to perform standard check-in/check-out processes and complete billing though the Hotel System.Run and complete reports as necessary for the department and other back office duties as needed.

Fulfilled mail room duties such as sorting and opening mail. Processed payments for parking citations. Answered phone line regarding billing questions and ways to dispute citations. Fulfilled data entry tasks such as manually entering in citations, sending out manual citation letters and scanning additional documents to attach to client disputes.

Irvine, California, United States

Assisted clients with answering questions regarding account status, payment options. Assisted clients with moving payments when applicable.

Irvine, California, United States

Provide excellent customer service via telephone and email. Answer billing and account questions.Coordinate maintenance requests and respond to vendors and homeowners in a timely manner.Process incoming email requests from managers, vendors, and homeowners, as well as following up with homeowners for feedback on service request completion.Responsible for issuance of keys pursuant to association and department policy, as well as acceptance of requests for gate transmitters, gate cards, remote and intercom set up.As well as any other task which may be necessary for the smooth operation of the management aspect of the Community Care Department

Provide customer service and support with each phone call. Manually send out letters for any applicable citation as well as enter and system generated letters to be sent out as well. Maintained data going into several spreadsheets, handled taking calls in a fast paced environment. Assisted with mailroom duties and logs, as well as filing necessary documents.

Costa Mesa, California

Ensure patient satisfaction with each transaction in the pharmacy. Maintaining HIPAA standards with each patient interaction, successfully filing all patient medications, stocking the pharmacy, operating a multi line telephone, answering applicable patient questions or transferring the line to the pharmacist.Operate drive though, work the drop off station and entering in new prescriptions for patients, as well as completing patient care calls.

Costa Mesa, California

In charge of guests happiness and experience while shopping in the clothing department.In charge of Operator Duties, such as answering a multi line phone and properly transferring all calls. Ensure guests satisfaction with each call, maintaining the cleanliness of the fitting room area, managing the upkeep of specified clothing department of the day, as well as managing stock.

Education record

Education record