Brek Davis Email & Phone Number

Primarily responsible for monitoring networks and analyzing security incidents, involving diagnosing security-related issues and escalating events in a real-time 24x7x365 SOC team environment. Monitoring client networks for security events generated by firewalls, IDS/IPS, anti-virus, and other systems Diagnosing issues and making decisions in a real-time environment, including tracking suspicious activity and events Analyzing security incidents and tuning systems to eliminate false positives Escalating critical and complex events to senior security staff as required Responding to client inquiries and requests in a prompt, professional, and courteous manner

Performing 2nd tier troubleshooting for complex application, integration, and environment issues as escalated from Tier 1 support team. Managing tickets by prioritizing, researching and resolving them, directly interacting with both internal and external teams as needed to support and resolve production issues. Supporting and maintaining SQL Server databases for enterprise applications in both production and test environments. Scheduling and executing SQL jobs, troubleshooting worker processes and researching database issues.Monitoring system details within databases, including stored procedures and execution time, and implementing efficiency improvements.

Spokane, Washington

Primarily responsible for monthly server patching, which included sending out notifications, tracking vulnerabilities, and performing maintenance for each server environment during the appropriate windows.Monitored and responded to security logs/alerts as well as monitored and assisted in maintaining servers, network configurations, and software applications. Performed troubleshooting and wrote up documentation for known issues regarding the network, servers, workstations, and software problems. Opened, tracked, and resolved tickets for both internal and external customers while acting as the point of contact for ticket resolution. Assisted with managing Active Directory for new employee onboarding, including working with groups, file-share permissions, configuring linked Exchange user profiles.

Spokane, Washington Area

Supervisor of food service operations at the Dwight Merkel Sports Complex. Duties include cash handling, scheduling staff, ordering product, and attending meetings with other Parks & Rec staff. Also working on-site to manage team and resolving complex issues involving customer service to assist staff.

Spokane, Washington Area

Intern at Seven2 digital agency. Learned game-making frameworks, worked on personal projects, and assisted in the development and QA testing of projects for clients.