Brenda Parrish Email & Phone Number

United States

Lincoln, Ne

* Ensure timely and accurate liability decisions and benefit provisions.* Make contact with the insured/business owner, injured employee and medical provider(s).* Initiate, coordinate and ensure early return-to-work efforts with worker and employer.* Proactively manage, finalize, and control an inventory of cases.* Authorize medical treatment within pre-established authority level.* Review, investigate, analyze, and adjust workers’ compensation claims in accordance with current laws and regulations.* Establish claims reserves and authorize payments within reserving authority limits.* Review progress of claims with members, providing a well documented action plan and acting as a resource for claims questions and guidance.* Authorize appropriate payments of medical bills, temporary and permanent disability, and death benefits within pre-established limits.* Review and process bills for payment in accordance with the established fee schedule and contractual agreements.* Coordinate resolution of claims by preparing legal documents, including Stipulations, and Compromise and Release settlements within authority limits.* Coordinate with defense counsel on litigated claims, providing records and reports, as necessary.* Consult with and monitors service providers, such as legal counsel, medical and vocational professionals.* Refer appropriate claims for potential subrogation recovery.* Attend conferences and hearings necessary to properly administer resolution of claims.* Regularly handles private and proprietary information while maintaining strict confidentiality and protecting from unauthorized disclosure.* Stay apprised of current law changes, court rulings and related matters that might affect the handling of claims.* Performs various routine clerical duties, utilizing standard office equipment to include: maintaining calendars; entering information into databases and spreadsheets.

*Investigated, evaluated, and negotiated claims, in order to reach a fair and equitable settlement for totaled automobiles, tractor trailers, and recreational vehicles.*Demonstrated compassion and persuasive negotiation to ensure a positive customer experience.*Assisted in handling of signed titles and proper branding of titles for six states.*Familiar with Audatex and Mitchell evaluation resources.

Lincoln, Nebraska Area

*First point of contact after a customer had an accident. Responsible for reviewing the customer's policy, explain coverage information, and what to expect during the claims process.*Responsible for verifying the facts of the loss and assisting with vehicle repair shop choice and rental vehicle if it was needed.*Explained used, recycled, and reconditioned parts and their warranty when necessary.*Paid any medical bills associated with and related to the automobile accident.

Lincoln, Nebraska Area

*Examined, processed, calculated and paid health claims according to their policy coverage.*Complied with state laws, policy and company procedures.*Assisted medical providers and policyholders with questions and processing of medical bills.*Correctly coded and paid medical bills according to Medicare guidelines.

Lincoln, Nebraska Area

*Used proprietary software to generate reports from large raw data files. *Performed quality control checks of the data and accuracy of reports.*Identified data and process problems and fixed the errors. * Delivered reports and data to customers according to schedules.*Managed data files, backups, reports, and archived storage media.

Lincoln, Nebraska Area

*Sorted and distributed daily reports and mail to the owning claim representatives.*Answered incoming calls from insurance agents and customers regarding payment plan questions.

Lincoln, Nebraska Area

*Check completed work for spelling, grammar, punctuation, and format.*Gathered, registered, and arranged material to be typed.*Typed correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation using a computer, word processor, or typewriter.*Filed and stored completed documents on computer hard drive and disk, and maintained a computer filing system to store, retrieve, update and delete documents.*Printed and made copies of work.