Brenda Shields

Brenda Shields Email and Phone Number

Technical Lead and Sr. Software Developer @ Tata Consultancy Services
Coppell, TX, US
Brenda Shields's Location
Coppell, Texas, United States, United States
Brenda Shields's Contact Details

Brenda Shields personal email

n/a

Brenda Shields phone numbers

About Brenda Shields

Experienced Senior Software Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Salesforce.com Development, Analytical Skills, Requirements Analysis, Agile Methodologies, and Customer Relationship Management (CRM). Strong engineering professional graduated from Western Kentucky University.

Brenda Shields's Current Company Details
Tata Consultancy Services

Tata Consultancy Services

View
Technical Lead and Sr. Software Developer
Coppell, TX, US
Website:
tcs.com
Employees:
677733
Brenda Shields Work Experience Details
  • Tata Consultancy Services
    Technical Lead And Sr. Software Developer
    Tata Consultancy Services
    Coppell, Tx, Us
  • Tata Consultancy Services
    Technical Lead/Sr. Software Developer
    Tata Consultancy Services May 2015 - Present
    Carrollton, Texas
    Salesforce.com Business Analysis, Requirements gathering, Development, Integration and Deployment.
  • Thomson Reuters
    Sr. Support Anslyst
    Thomson Reuters Jun 1982 - May 2015
    Carrollton, Texas
    Sr. Support Engineer 2011 – presentMaintain and support multiple instances of Salesforce.com, through configure changes to objects, profiles, fields, page layouts, manage system security and create/modify workflow business rules and approval processes. Provide Level 2 and Level 3 support, through analysis and supply details and/or options for solutions to BUs for implementation.- Provided coding solutions for Level 3 issues.- Helped establish DreamFactory as the primary deployment tool for multiple BUs.- Applied security updates to add Login IP ranges to all major Salesforce production orgs – including most full sandboxes.- Provided input and development resources for design and implementation of TRDS Deployment application.Sr. Software Engineer 2009 – 2011Develop, maintain and support Salesforce.com for Tax and Accounting organization. Provide development updates through apex and visual force changes. Provide level 2 and Level 3 support and implement solutions as needed. Deploy changes to lower orgs and maintain deployment process documentation and spreadsheets. Support production deployments for resolution of errors as needed. Prepare lower orgs for use after system Refreshes. Research and support “Critical Updates” and SFDC Releases as needed. Produced SRS documentation for major changes and enhancements. - Implemented IDQ (company standard address cleanse software) for TRTA-WSS, using Apex and visual force (including web services). Wrote documentation to help/support other orgs in the same implementation.- Implemented Tier-2 pricing for TRTA-WSS via custom coding in Apex and visual force.- Developed the International Order form for TRTA-WSS via custom coding in Apex and visual force.

Brenda Shields Skills

Salesforce.com Salesforce.com Administration Salesforce.com Development Agile Methodologies Business Analysis Crm Management Project Management Integration Requirements Analysis Sql Sdlc Business Intelligence Analysis Documentation System Deployment Process Improvement Software Project Management Web Services Business Process Improvement Requirements Gathering

Brenda Shields Education Details

Frequently Asked Questions about Brenda Shields

What company does Brenda Shields work for?

Brenda Shields works for Tata Consultancy Services

What is Brenda Shields's role at the current company?

Brenda Shields's current role is Technical Lead and Sr. Software Developer.

What is Brenda Shields's email address?

Brenda Shields's email address is wb****@****zon.net

What is Brenda Shields's direct phone number?

Brenda Shields's direct phone number is (646) 313*****

What schools did Brenda Shields attend?

Brenda Shields attended Western Kentucky University.

What skills is Brenda Shields known for?

Brenda Shields has skills like Salesforce.com, Salesforce.com Administration, Salesforce.com Development, Agile Methodologies, Business Analysis, Crm, Management, Project Management, Integration, Requirements Analysis, Sql, Sdlc.

Who are Brenda Shields's colleagues?

Brenda Shields's colleagues are Appalanaidu B, Akhil T, Cynthia Sherin, Moin Shaikh, Aleena Jose, Saarthak Vashishth, Timson Thomas.

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