Brenda Fraser Email & Phone Number

Billerica, Ma, Us

Waltham, Massachusetts, United States

Waltham, Massachusetts, United States

Waltham, Ma

Responsible for overseeing all aspects of the Intralinks programs including the initiation, planning, and execution of activities required for a successful development and deployment. Builds collaborative relationships with multiple departments within the company.

Greater Boston Area

Manage programs through entire Product Lifecycle. Define requirements with key stakeholders, develop plans correlating deliverables and milestones, manage conflicting priorities and communicate cross-department status. Manage end-game process for appropriate quality vs. timeframe tradeoffs. Product Owner for the Agility team, the cross-functional team responsible for coaching the Product organization through a scrum reboot.Manage cross-functional and partner relationships to ensure predictable product releases and profitable integrated solutions.

Hyannis, Ma / Needham, Ma

Program Manager for Service Provider Infrastructure products.Technical Manager of OAM&P Software Development, SCM and Program Management Team.Engineering Management – Built and managed geographically disperse teams for Development, Sustaining and Release Engineering. Personnel Management – Effectively lead teams including Development, Sustaining, Release Engineering and Project Management. Pre/Post-Sales Support (Customer Management) – Defined, integrated and managed pre-sales feature request process in Salesforce.com, including tracking incoming requests, qualifying business justification and validating technical details. Managed high priority post-sales situations to ensure technical legitimacy for customer solutions, liaison for customer crisis escalations across products and contact for incoming feature requests. Process Development – Defined various processes for ISO9001 certification, including Software Development, Open Source Management, Release Management and Project Management. Conducted world-wide training via webinars and maintained a zero findings and nonconformity standing for ISO certification. This concludes the journey: Excel Switching -> Lucent Technologies -> Excel, again -> Cantata -> Dialogic.

Excel Switching was acquired by Lucent Technologies to be a driver for their Softswitch effort. After a few years, Lucent spun what was left of the team out as a free-standing company.

Hyannis Ma

Excel Switching evolved over the past 15 years, driving and being consumed by many M&A activities. This is the journey: Excel Switching -> Lucent Technologies -> Excel, again -> Cantata -> Dialogic

Chelmsford, Ma

Responsible for product development, system test and release to manufacturing for Generations, the Software Development Environment (SDE) and management component of the Voicetek IVR system.

Westboro, Ma

Project Leader and Software Engineer within Data General’s Data Communications division.

Mba, Business

Bachelor'S Degree, Computer Science