• Monthly Invoicing• Sales, Purchase and Nominal Ledgers• VAT return• Preparing accounts for End of Year.• Raising purchase and sales invoices, coding, and posting to ledger.• Producing management accounts.• Credit control, chasing overdue payments.• Completing and submitting quarterly VAT returns.• Daily banking and allocating of all monies.• Preparing weekly and monthly accounts.• Ensuring that all expense claims are collated and paid on time.• Production of trial balance for month end and preparation of audit.

Are you drowning in book keeping or office admin? Do you want to promote your products and services, but don't want the inconvenience and costs associated with taking on an employee or agency?Whether it's for a few hours a day, once a month or just for a specific project then I can unburden you allowing you to put your energy and focus into working and building you business.Services:- Book keeping, Invoicing, Wordprocessing, Database, Spreadsheets, Audio Typing, Project Administration/Manager, Travel Management, Internet Research, Business Minder Services, Presentations, Direct Mail Campaigns, Event Organising, Marketing and PR

• Line manager to Customer Service Co-ordinators• Deputised as manager in Centre manager’s absence• Conducted audits to ensure compliance with internal audit procedure• Monitor and motivate staff to ensure high levels of customer service were maintained• Responsible for costing and billing services to end users• Responsible for managing arrears and negotiating with bad debtors• Coding and input of branch Purchase Invoices• Sales of Office space and utilities• Subject matter expert on Telephone Systems programming for other centres within the business

• Overseeing the smooth running of the Sales Support department.• Liaising with internal and external departments Nationally & Internationally.• Issuing of staff travel tickets, dealing with sales return and ticket stock control.• Project work for remediation of instillation errors on new software.• First Stage Customer Complaints resolution.• Member of training team within department.• Resolved customer enquiries regarding complex flight arrangements, hotels and car hire.• Achieved targets in all areas of business