Performance• Revenue year over year growth o Growth from additional existing accounts, contract renewals and addition of new business• Direct and contribution margin increased year over yearKey FunctionsPeople Management• 63 total associates managedo 14 direct managers including 2 area managerso 47 clinicians indirect reports• Over 100 accounts across 6 states managedBusiness Development• Assess and uncover opportunities for growth• Assist and drive initial meeting to contract execution• Implement and ramp new businessFinance• Manage, forecast and trend current book of business• Model, analysis and build pricing structure• Determine FTE count based on productivity and utilizationOperations• Oversee, interview and hire associates • Manage associate relations • Review staffing levels

Manage multiple accounts in Missouri, Illinois, Kansas, Arkansas, Nevada, and California with 20 associates and 6 direct reports · Responsible for all financials, renewals, service additions and implementations, equipment management and overall staffing decisions · Motivate and align employees to work with on-site hospital staff and executive management to maintain strict adherence to quality and service value · Oversee operational performance in all areas · Develop business plans and presentations to improve bottom-line results and drive the expansion of sales and service throughout the regions · Responsible for pre-sales, client contacts & leads, assessments, and follow-up to implementation · Facilitate relationships between hospital service and current suppliers, maintain customer preference records, suggest cost-efficient changes and promote regulatory compliance in all facilities · Manage employee performance improvement plans to achieve customer satisfaction and maintain service renewals

· Managed multiple facilities in Virginia and North Carolina · Interviewed, hired and trained two hospital managers for each region· Developed budgets, P&L tracking, case volume trending and reported results to all hospital executive management · Managed contractual changes, addition of services, renewals, JCAHO compliance, and SSI national initiatives for HR, Health and Welfare