Brendan Earls Email and Phone Number

Provide an outstanding customer experience to external and internal customersDelivery Will Call Coordinator (present)•Partner with Pro & Special Services Desks, Receiving, pullers and floor departments to ensure deliveries and will calls are on time, complete and damage-free•Train Associates and delegate specific actions to promote smooth, efficient workflow•Review procedures and seek new solutions to enhance sales and customer satisfactionSenior Associate, Receiving (2013–2016)•Coordinate receipt of merchandise from carriers and ensure quantity and quality •Update and reconcile detailed information of all products into computer database •Acting Department Head, as required•Process special and online orders, disseminate to respective locations and document accordingly•Direct and manage Return to Vendors (RTVs)•Schedule deliveries and bulk shipments, pre/post information and resolve any issues/conflicts•Manage and coordinate freight movement with Department Heads, Specialty Managers, Delivery Team & Assistant Store Managers •Ensure hazardous waste materials are disposed of according to corporate and state regulationsDepartment Head, Gardening•Gave classes on all types of home and gardening needs •Organized and prioritized take down and pack out for greatest results•Created and built displays for merchandiseDepartment Head, Electrical•Identified inventory discrepancies and created a system to minimize them•Instituted classes for Associate training Lead, Hit Team/Pack Out•Walked store and receiving/freight•Assigned people to teams and managed pace and morale•Coordinated and communicated the department’s needs and work to be doneAssociate, Paint•Evaluated and compared past/present usage and then forecasted sales•Developed system to facilitate color matching•Created and conducted customer and Associate training classesAssociate in Hardware, Flooring, Lumber/Building Materials, Puller

• Organize inventory for optimal accessibility • Identify accurate products to match customers’ specific needs

Received, processed, prioritized and disseminated requests for emergency and non-emergency ambulance transportation; Routed and staged ambulances for effective response

•Protected life and property by performing firefighting, emergency aid, hazardous materials, and fire prevention duties; Maintained fire equipment, apparatus, and facilities•Created, developed, implemented and led Fund Drive to pull department out of debt•Participated in other fundraising campaigns including: Field Days/Carnivals; cooked at breakfasts and fish fries; catered for dinners & other occasions

US Air Force - George AFB (CA) and Griffiss AFB (NY) and Camp Stanley (Korea) 1981 – 1993Staff Sergeant (E-5)• MetSat Coordinator: Created a training package containing all satellite imagery, synoptic charts, surface and upper air observations, forecast data and discussions to see inter-connectivity of information• Supply NCO and Equipment Custodian: Researched and ordered items/equipment for units day-to-day, tactical missions• Ancillary Training NCO: Formed training programs to support military personnel engaged in tactical field operations and produced database tracking mobility training • Meteorologist 1986 – 1993• Created and delivered oral and written briefings providing accurate, relevant, and timely environmental information, products, and services that directly impacted decisions made by commanders• Evaluated and forecasted atmospheric conditions using observed, numerical and satellite imagery in support of flight operations• Trained other forecasters in station procedures, local conditions and mission requirements• 485th Engineers Installations Group (Griffiss AFB, NY) 1981 – 1986 Cable and Antenna Systems Technician: Installed/repaired/maintained communications systems • Generated station reports and team support structure• Mentored, trained, and supervised subordinates

•Multiple additional titles over a successful 12-year career included: •MetSat Coordinator •Created a training package containing all satellite imagery, synoptic charts, surface and upper air observations, forecast data and discussions to see inter-connectivity of information •Supply NCO and Equipment Custodian •Researched and ordered items/equipment for units day-to-day, tactical missions •Ancillary Training NCO •Formed training programs to support military personnel engaged in tactical field operations •Produced database tracking mobility training

•Installed/repaired/maintained communications systems: antennas, RF and Telephone cable, wave guide, towers, pole lines, conduit and radomes using hand tools, heavy equipment, and testing equipment•Generated station reports and team support structure•Mentored, trained, and supervised subordinates