Contract review, crew scheduling, and estimating for installation of Metal and Fabric Expansion Joints in refineries and power plants worldwide.

Manage job site and job completion protocol. Set-up, establish job flow, coordinate, complete job files, supervise production, and follow jobs from start to finish. Ensure all jobs are completed expeditiously and as promised to customer. Communicate expectations, requirements and changes with customers, adjusters and centers of influence. Keeping expenditures to a minimum, tracking job costs, payroll and identify waste. Resolve problems quickly as they arise. Training of personnel as necessary in both professional and production skills. Listen, review and resolve conflicts between employees as necessary. Perform production work as necessary. Ensure company vehicles and equipment are cleaned and maintained as outlined in guidelines. Perform estimates on commercial and residential structures and confirm estimates conducted by others. Perform sales and marketing activities as they relate to production. Communicate and establish rapport with commercial, insurance and retail customers.

Manage all functions of the salon and salon personnel. Complete or ensure completion of all financial and accounting records, payroll and fixed assets accountability. Perform or manage all office-marketing activities such as customer list development, callbacks and newsletters, and maintain effective customer service and relations. Perform or manage alladministrative office functions such as correspondence, filing, phone handling, computer operation. Daily operations, management and implementation of merchandising, sales, marketing strategies, and employee training including salon cleanliness and bed sterilization. Integration of software data and timer system. Growth and adaptation of business model to conform to current market trends and consumer needs. 61% improvement of client flow after moving locations. Business growth from $80,000 gross sales in 2004 to $210,000 gross sales in 2008.

Meet Assigned Productivity Quotas. Maintain or exceed the assigned sales volume and number of sales calls to hospitals and surgery centers each month. Identify, maintain and prospect all potential or current contacts in the database and assigned territory for continuing contact. Develop and maintain a working relationship with assigned contacts to implement vendor of choice status. Ensure each repair or sale is completed to the satisfaction of the customer. Submit all bids and proposals in a timely manner and in proper format. Give each customer top quality communications. No customer complaints arise as a result of the marketing representative. Return all customer calls within 1 hour. Be accessible to customers and Centers of Influence at all times including regular visits.

Developed local portrait and wedding photography business from the ground floor. Self taught portrait designer, and digital software enhancing of portraits. Management of all aspects of studio including sales, production, A/R, A/P, etc. Leading Wedding Photographer in Knoxville area. Increased average sales from $400 to $2,200 per wedding in 8 years.

In charge of work groups responsible for the unloading, sorting and loading of packages, freight and envelopes. Consistent top performing work area achieving 95%+ sort frequency. Managed unload sort protocols and schedules to ensure prompt departures. Training Supervisor in charge of HAZMAT training, new employee training, as well as sort education and retention