Inside Sales Consultant
Current- Receive inbound calls to provide customer service and sale support for consumers.- Gained new customer acquisition efforts by fielding 20+ prospect inbound leads per day- Served as the first point of contact for customer resolution, and successfully de-escalated 75% of issues without - Exceeded monthly sales target by 125% to target - Provided pre-sales support for customers by completing credit checks, and managing customer information- Recommended, upsell, and cross-sell products based on consumers’ needs.