Brendan Thode Email & Phone Number

Nissan North America Team

St Louis

· Received safety training in utility line clearance in accordance with guidelines and best management practices.· Trained crew members in areas of safety and work procedures regarding the removal of vegetation hazards away from utility hardware.· Adept multitasker with abilities to handle a number of workplace responsibilities with accuracy and efficiency.· Conducted maintenance (and removal) of trees at varying heights using safety ropes and harnesses.· Operated bucket truck for maximum access to trees.

St Louis

· Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.· The Account Manager and I were in charge of all questions, concerns and relation building between the company and the account.· Duties included (but not limited to): Managing a team, overseeing all things related to the account, live chat, high volume of emails and phone calls. · Was put in charge of training all new employees on our software and creating client facing media which required the use of HTML and video editing software.

St Louis

· Managed a hand-picked team at a wide variety of events.· Was in charge of all customer relations on site and had to make sure everything ran smoothly and the client was satisfied.· All issues/concerns were directed towards me.