Brenda Wester Email & Phone Number

Flemington, New Jersey, United States

• Completed and graduated a 2 week online training course via Microsoft Teams
• Learned and operate 6 software programs: CSG, Einstein 360, Retail 360, RQ, XOE and XStore
• Follow company’s CREATE customer experience standards: Connection, Research,Educate, Ask/Assume the Sale, Thank and Evaluate
• Assist customers by selling: Xfinity Cable TV, High Speed Internet, Voice (Landlines), Mobile and Home Security Systems
• Xfinity Mobile: Pitch and sell Unlimited mobile phone plansHandle Bring Your Own Device (BYOD), trade-ins, and new phone transactionsTransfer original phone number and data from old device to new deviceSell mobile.
• High NPS Survey Metrics due to excellent Customer Service

Sell clothing, jewelry, and home goods on Poshmark app.Awarded top seller, top 10% sharer, top-rated 5 star seller, Posh mentor, fast shipper.Personal closet has grown from 0 to 112,000 followersSold 200+ items generating $5,000+ in sales, over 340 current item listingsUtilized Skills:Accounting, copywriting & editing, customer service, graphic design.

Hampton, NJ

Took care of elderly Mother due to hip replacement surgery and cancer. She passed away on 12/19/2020.Assisted with physical therapy exercises and medicine dosages, shopped for groceries and prepared meals, provided transportation to doctor's appointments and helped with mobility, retrieved the mail and performed various household chores, assisted with.

Writer of original stand-up comedy materialAlso includes, but not limited to:Analyzing current events, generating ideas, researching, writing, typing, editing, proofreading, copywriting, marketing, performing, blogging, website maintenance

Bridgewater Commons Mall, Bridgewater, NJ

Processed daily shipments, organized products on stockroom shelves, disposed of cardboard waste, trash, and recyclable materials, replenished merchandise, assisted managers with visual displays of new merchandise during monthly floor sets, dressed and styled mannequins, provided customer service on sales floor when needed, returned go-backs to their proper.

Bridgewater Commons Mall, Bridgewater, NJ

Utilized product knowledge sharing to create client loyalty, provided an exceptional client experience through relationship building, consistently achieved individual sales goals, which supported store goals, efficiently performed register transactions, processed online orders in-store on iPad, opened Perfect Rewards - Ann Taylor Store Credit Card or.

New York, NY

Provided telephone support, greeted clients, maintained time and attendance record, sorted and distributed incoming mail, booked meetings in conference room, typed letters, proposals and memos, made copies of documents, upgraded filing system, sent out drawings via messenger, mailed current invoices and faxed past due bills, made travel and car.

Flemington, NJ

Opened/closed store, supervised employees, trained new hires, handled customer complaints, sold products, created merchandise displays, operated registers, processed shipments, set-up sales, prepared daily sales reports and bank deposits

Bridgewater Commons Mall, Bridgewater, NJ

Opened/closed kiosk, sold products, provided customer service, stocked shelves, operated register

Whitehouse Station, NJ

Temp assignment at Merck & Co., Inc. - World Headquarters

Directed meeting attendees, answered phone, updated message board, typed correspondence, prepared expense reports, made travel arrangements, managed two room set-up men, double checked conference room set-ups, made copies and sent faxes for visitors, filled-in for CEO's Executive.

Ba, Communications-Broadcasting

Activities and Societies: Business Manager/Writer for college newspaper 'The Signal'; Disc Jockey on '91.3FM WTSR' college radio station.

A.A.S., Marketing

Activities and Societies: Member of Women's Tennis Team: Ranked #2

Performance Fundamentals Certificate - Acting, New York, Ny

Extensive Stand-Up Comedy Training With Stephen Rosenfield, New York, Ny