I was promoted to be the manager of the teller staff in my branch. I am responsible for making sure our teller staff reach their sales goals, preparing schedules, providing input for performance reviews, mentoring tellers, and providing coaching sessions with the teller staff. I am still responsible for being the vault teller. Being the Vault Teller at my branch means being responsible for most of the cash in the branch. I am also our DDA leader so I am responsible for tracking and reporting… Show more I was promoted to be the manager of the teller staff in my branch. I am responsible for making sure our teller staff reach their sales goals, preparing schedules, providing input for performance reviews, mentoring tellers, and providing coaching sessions with the teller staff. I am still responsible for being the vault teller. Being the Vault Teller at my branch means being responsible for most of the cash in the branch. I am also our DDA leader so I am responsible for tracking and reporting new accounts to my coworkers and district manager. I am the Customer Service champion of our branch because I have only received two customer service scores that were less than 100%. As a bank employee I sell new products and up-sell existing products to customers while helping with their financial needs. Show less

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