Ben Weber Email & Phone Number

United States

San Francisco, California, Us

Carlsbad, Ca, Us

Provided high-level architectural solutions as part of Developer Platform Domain, supporting Viasat’s flagship product across aviation and other mobility markets, with over 2,000 aircraft and ~600,000 daily active users.Coordinated with account managers, team leads, and downstream domains to design solutions to meet organization needs.Broke down strategic goals into incremental iterations for teams to provide steady value delivery to stakeholders.

Carlsbad, Ca, Us

Managed team of 4-6 engineers, ranging from interns to senior members.Responsible for both cloud-based tooling and support for our onboard compute environment.Designed multi-tenancy lab solution for internal and third-party helm-based application development.Represented engineering in customer meetings and provided input to contract drafting.Designed kubernetes-based automated certificate renewal toolchain. Eliminated coupling of aircraft maintenance to certificate expiry dates, saving hundreds of hours of validation and deployment and increasing airline satisfaction.Advocated for strong API-based boundaries between internal services and advised other teams on service-oriented-architecture.Gained reputation as a model effective team. Hosted multiple newly formed teams to onboard them to the organization.

Carlsbad, Ca, Us

Lead development of kubernetes and GitOps-based deployment solution for over 2,000 remote clusters. This capability reduced lead time to deployment of bug fixes from 2-3 months to 2-4 weeks.Integrated Datadog into cluster management for monitoring and alerting.Designed and implemented bittorrent-based content delivery service as part of a broader over-the-air software update product, removing need for sending personnel on-wing for software upgrades. Trained a team on our onboard WLAN system and enabled them to take ownership.Supported Jenkins-based CI/CD infrastructure, including management of AWS auto-scaling build nodes based on custom AMIs. Eliminated build queue entirely for the majority of pipelines.Developed internal Python CLI tools and Fargate-hosted REST API to create automated release notes and auto-notify committers on build failure. Lead daily scrum, sprint planning, design, and decomposition meetings.Mentored junior and new hire engineers on best practices, design principles, and career development.

Carlsbad, Ca, Us

2018: Commercial MobilityRefactored airborne Wi-Fi Access Point Controller to optimize control and status reporting data paths. Reduced system startup time by order of magnitude and dramatically reduced Wi-Fi-related outage events.Became subject-matter expert in onboard WLAN to fill identified knowledge gap in organization. Took on direct customer and vendor relationship role to gather and provide feedback to drive product priorities.2014 - 2015, 2017: Mobile Satellite ServicesSupported Viasat’s L-band network for machine-to-machine and IoT device communication.Supported distributed network management service. Extensively refactored to allow scaling beyond 10,000 network devices.Operated in startup-like posture with minimal personnel to build a new market leveraging unique network characteristics.Migrated on-premises services to AWS EC2 hosting, deployed via Cloudformation and Ansible.2016: Blue Force TrackingImplemented in-memory caching cluster using Hazelcast to make regional satellite ground stations more fault-tolerant to communication loss to primary data centers.Applied domain knowledge and lessons learned in MSS to government sister program while building new management capabilities requested by the customer.

La Jolla, Ca, Us

Gained extensive experience translating technical concepts to non-technical students and faculty.Adept at remote troubleshooting across a wide variety of supported platforms and software suites.Excellent communication skills across phone, email, chat, and in-person support channels.Went beyond job description to automate data collection and aggregation to identify network usage trends.Trained and oversaw junior technicians and provided off-hours escalation support.

La Jolla, Ca, Us

Carlsbad, Ca, Us