B M Email & Phone Number

Brisbane

Originally established as a web development provider with a custom framework for php, the business continued to explore other IT industries such as hosting, domain reselling, bitcoin mining and general web technologies consultation.Now I am retaining the business for private ventures around new ideas and concepts to test the waters for the next big thing.

Brisbane, Australia

Brisbane, Australia

Managing, Maintaining and Designing infrastructure to support 4 regions globally for 5 different platforms running in AWS.

Brisbane, Australia

Supporting both onshore and offshore resources with technical guidance while assisting the Development Manager with day to day running of the development processes, testing and releasing into production environments.

Brisbane, Australia

Managing existing software architecture with identifying critical enhancements and ongoing improvements while also designing and implementing new coding techniques and data structures to best handling large datasets from health and insurance data feeds and user inputs.

Brisbane, Australia

Work with product owners and business analysts to plan and design new features.Work in a team environment to improve and existing platform with new features.Identify, isolate and resolve bugs in the existing platform and if necessary deploy a hot fix.Assist with live deployments across multiple regions.Assist with recruiting new developer by participating.

Albion - Brisbane

• Improve and Automate Processes
• Effective participation in projects.
• Proactive identification of business improvements.
• Support the planning and ongoing development.Provide High Quality Development Services
• Work with sales/support business units.
• Provide consulting advice around general IT.

Brisbane

Apple Certified Macintosh Technician, Onsite Service, Onsite Repairs.

Brisbane, Australia

Provide over the counter Technical Support on all Apple Products.Diagnose and Repair Apple Portable and Desktop computers.

Brisbane, Australia

Provide over the counter support for Apple Small Devices.Diagnose and Replace iPod and iPhones.

Brisbane, Australia

Tier 2 Technical Support for AppleCare.Customer escalation for Manager Requests based on technical issues or Tier 1 complaints.Investigate emerging technical issues and capture technical data for AppleCare Engineering.I was directly involved in the launch of iPhone in australia for technical phone support and helped train others who came on board to.

Brisbane, Australia

Directly responsible for leave reconciliation across a base of 150-200 employees.Asset Management with a perfect score while under my reporting.Department purchasing with the corporate card for supplies and staff incentives.General Administrative tasks for both Managers and Account Manager.

Brisbane, Australia

Directly supervise a team of thirty employees.Manage closing shifts of up to 150 employees ensuring the centre is fully shutdown and all employees have gone home.Provide coaching and performance improvement plans to employees who were not meeting their KPIs.Report directly to the client "AppleCare" on the centres performance for the line of support we.

Brisbane, Australia

Monitor phone calls and evaluate the quality of the call and provide coaching on how to improve quality should improvement be required.Develop coaching plans to provide a structured improvement curve and opportunity to improve.Report Coaching and Quality back to the Client "AppleCare".

Brisbane, Australia

Tier 1 Phone support for AppleCare Technical Support line.Probe the issue to understand.Analyse the data you have about the issue.Isolate the issue down to the fault causing it.Resolve the issue be removing the fault.

Stones Corner - Brisbane

Cooking, Stock Management, Menu Design, New Dish Creations, Breakfast, Lunch and Dinner Service. 100+ plate service.

Stones Corner - Brisbane

Food Prep, Cooking, Food Studies, Cooking techniques.

Stones Corner - Brisbane

General Food Prep, Stock Management, Dishwashing and End of day closure.

Responsible for managing the store as a one person operation at any one time, responsible for open and close of business and organising the intake at the end of the day ready for banking.

Responsible for recording all outbound X-Rays and seeing that they were delivered to local medial practices.

Mac Service Recertification Exam, Computer Engineering, 98%

ESD Precautions New Product Troubleshooting and Take-Apart Tips New Product Troubleshooting Scenarios Technician Safety

Mac Service Certification, Computer Engineering, 92%

Accidental Damage Apple Business Ethics Basic Computer Theory and Terms Demographic Diagnostics eMac ESD Precautions Hardware Service.

Mac Os X 10.5 Troubleshooting, Computer Engineering, 98%

Additional Troubleshooting Tips Demographic Leopard Features and Requirements Leopard Installation Leopard Parental Controls Leopard.

Certificate Iv - It Client Support, Information Technology

> Project integration > Time management > Develop macros and templates > Migrate to new technology > Provide one to one instruction >.

Multimedia Design And Development, Information Technology

> Project integration > Time management > Cost management > Quality management > Relate to clients on a business level > Create user &.

Year 11 Certificate, High School/Secondary Diplomas And Certificates, Pass

Completed my Year 11 Certificate then decided to continue my education via TAFE instead of the public school system due to a lack of.