Brenna Brooks Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

- Provide customer experience excellence in person and by phone- Maintain a high attention to detail when performing inventory control to finish tasks as efficiently and accurately as possible- Develop product knowledge when assisting customers on identifying products essential for their needs- Create cosmetic displays to attract customers to promote sales- Complete markdowns, reorganize merchandise, and balance inventory- Create and modify promotional advertising and… Show more - Provide customer experience excellence in person and by phone- Maintain a high attention to detail when performing inventory control to finish tasks as efficiently and accurately as possible- Develop product knowledge when assisting customers on identifying products essential for their needs- Create cosmetic displays to attract customers to promote sales- Complete markdowns, reorganize merchandise, and balance inventory- Create and modify promotional advertising and strategies for product sales- Order, receive, and replenish merchandise for display- Responsible for cash flow and deposits during shift, as well as handling register transactions- Assist customers with inquiries and resolved concerns in a timely manner Show less

Toronto, Canada Area

- Primary responsibilities included greeting guests, assigning tables, and manage guest queues during busy hours- Created and modified dining and event reservations using OpenTable - Answered and screened calls to accept and confirm reservations- Demonstrated knowledge of menu and product availability- Anticipated guest requirements and personalized service by using the guest’s name- Monitored reservations of regular and VIP guests- Successfully resolved customer issues… Show more - Primary responsibilities included greeting guests, assigning tables, and manage guest queues during busy hours- Created and modified dining and event reservations using OpenTable - Answered and screened calls to accept and confirm reservations- Demonstrated knowledge of menu and product availability- Anticipated guest requirements and personalized service by using the guest’s name- Monitored reservations of regular and VIP guests- Successfully resolved customer issues and complaints- Assisted with purchase orders and special event planning- Assisted new hires in familiarizing themselves with restaurant policies and procedures Show less

Toronto, Ontario, Canada

- Collaborated with team members to give exceptional service throughout the shopping experience- Provided utmost customer service with extensive knowledge of the brand and products- Educated customers on current product trends and promotions based on customer needs- Used POS to assist with register transactions and cash handling- Assisted with merchandising of seasonal products to attract customers and drive sales- Trained and coached incoming Brand Ambassadors-… Show more - Collaborated with team members to give exceptional service throughout the shopping experience- Provided utmost customer service with extensive knowledge of the brand and products- Educated customers on current product trends and promotions based on customer needs- Used POS to assist with register transactions and cash handling- Assisted with merchandising of seasonal products to attract customers and drive sales- Trained and coached incoming Brand Ambassadors- Identified and assisted with organization of product inventory- Acknowledged VIP and returning customers to build relationships and grow a strong clientele- Contributed to a positive working environment with a large team of Brand Ambassadors to meet brand standards- Assisted with difficult customer interactions by effectively following all store policies and procedures Show less

Vancouver, Canada Area

- Reviewed job profiles provided by partnered companies to screen potential candidates for open roles- Surveyed online social platforms, such as LinkedIn, to curate potential candidacy lists suited for various career profiles- Provided sourcing support for Executive Search Consultant- Established positive working relationships with the Recruiting Team at Keystone Research

Bachelor Of Arts - Ba, Professional Communications

Diploma Of Education, Journalism