Brenna Moore Email and Phone Number

• Provided superb customer service and ensured that all customers were appropriately taken care of• Problem-solved to resolve all customer complaints and issues in a timely fashion• Skillfully anticipated and addressed the needs of guests • Contributed as a first-rate team member to help accomplish goals of the restaurant• Ensured cleanliness of the dining area at all times

• Maintained important company documents • Completed easements promptly while meeting the standards of the company and the client • Communicated with various levels of the company and the client company to ensure the data being used to prepare documents was correct • Collaborated with team members to meet the daily goal set by the supervisor • Discarded important case sensitive files as needed

• Met or exceeded sales targets on a consistent basis with proactive promotional strategies and dessert mentions • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation • Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution • Calculated charges, issued table checks and collect payments from customers • Increased sales of key menu items through effective up-selling • Confirmed over customers' ages for alcohol service and discontinued service to intoxicated guests • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols • Answered phones politely and promptly, accurately recording and confirming reservations