Executive Director - Head Of Shared Application Services
New York, United States
Promoted to create and lead the new transformative Shared Application Services organization. Leading the development of new financial applications, enhanced integration of data across the cloud and on premises, and the end-to-end testing of all technologies. • Created and executed the strategic vision for Shared Application Services for the global organization.• Achieved buy-in from C-level executives, on both the IT (CIO) and financial business side. • Provided leadership, management, and guidance to a team of 4 direct reports (Group Heads of Development, Interfaces and APIs, and QA Testing), each with multiple Team Leads reporting to them, with a third level of Developers, for a total of 90-100 technical staff in my management line. • Championed new IT strategy partnering with various business units and departments to analyze their technological needs and provided data-driven solutions through shared services.• Regularly reported on performance to executive leadership and stakeholders.• Managed the delivery of high-quality Application Services, ensuring adherence to service level agreements (SLAs), performance metrics, and proper SDLC. • Continuously optimized service delivery processes to enhance efficiency, responsiveness, and user satisfaction.• Established and enforced governance frameworks for application development, ensuring adherence to best practices, security standards, and compliance requirements.