LeadershipProviding direction, goals and inspiration for team to maximize potential.TrainingNever ending development of team through on purpose individual coaching, group trainings and classes.MerchandisingSeasonal resets to product and look of store to maximize sales potential. Merchant style product display initiatives to drive creativity and stimulation. Company provided guide and rotation set up.PositivityEnsuring team is not only focused on the goals but being energetic and hopeful as they achieve them.Customer ServiceProviding no less than World Class Customer Service everyday. Setting examples and modeling behavior needed to be a successful customer service based retailer.Product Inventory OrderingAccess product inventory, predict and validate selling trends, plan and purchase inventory for Bed Bath and Beyond store. Positions:Hired into M.I.T. program Operations ManagerHard-lines ManagerSoft-lines ManagerBridal ConsultationOrderingReceivingCustomer Service Training

• Provide end-to-end direction and development of staff to achieve financial and personal goals daily, monthly and yearly; full profit and loss accountability including all aspects of sales performance, operational efficiency and process organization. • Merchandising of store including planogram effectiveness, ordering, product placement and functionality.• District liaison for New Store Openings providing answers and solutions for peers during new store opening process (2011)• Selected to be District Alignment Captain to mentor four stores out of thirteen (2011-2012)• Recruited to be one of five initial General Mangers to open Stand Alone Store segments in Michigan region. (2010)

• Maintained relationships with eighteen manufactures at any given point. • Developed target accounts, identified business needs, merchandised, encouraged, coached, trained, serviced, achieved sales goals.• Managed a three state territory with seventy-five plus accounts.• Account acquisition to include, initial meeting to determine line or lines to fit stores business model, order placement, trained staff about product and how it fit into current product lines, coaching and encouragement, reordered after initial sell through, continued relationship building with updates and training weekly and monthly.• Bi-yearly trips to national conventions setting appointments with current and potential accounts to convince and sell new product lines to.