Operations Manager
CurrentOperations:•Coordinating and overseeing daily plant and manufacturing operations and within departments.•Managing production staff including hiring new employees.•Directing plant operations remotely when on customer site.•Purchasing of commercial parts.•Implemented purchasing department personnel for daily purchasing and inventory system.•Implemented production work orders to improve workflow and department coordination.•Managing department personnel to meet production deadlines.Project Management:•Managing individual projects from concept to commissioning to ensure deliveries are met.•Assisting customers with IQ/OQ Validation for pharmaceutical equipment applications.•Testing equipment in preparation for Factory Acceptance Tests.•Interacting with customers and establishing relationships during the project cycle.Engineering:•Providing technical sales support for the sales department.•Providing equipment layouts for sales quotations.•Contribution of ideas for new equipment concepts.•Writing technical manuals for all equipment.•Implemented quality inspections for equipment before shipment.•Coordinating ESA & PHSR machinery inspections.Service:•Service Manager•Technical support: Troubleshooting equipment on site and remotely.•Service technician: Installation, training and commissioning of new equipment.•Coordinating equipment shipments & installation/ commissioning.•Trade Show Set-Up: Machinery Demonstrations and technical sales.•Coordinating outside vendor on-site service for peripheral equipment training and tuning on site.