Brent Smith, Mba Email & Phone Number

Calgary, Ab, Ca

Greater Calgary Metropolitan Area

• Directed the operations of multiple fuel storage and distribution facilities across Western Canada, ensuring efficient and compliant operations.• Led strategic projects involving the movement, disposition, and optimization of assets throughout Manitoba, Saskatchewan, and Alberta.• Spearheaded the development and implementation of enhanced safety and regulatory processes, ensuring increased compliance and promoting a culture of safety.• Managed and supported a geographically diverse team across operations, safety and regulatory compliance, and fleet logistics management, driving performance and operational excellence.• Achieved significant reduction in operating costs within the first year, with larger projected reduction in the subsequent year.

Calgary, Alberta, Canada

• Work across functions to manage sales and marketing operating model updates and maintenance for both wholesale and retail operations• Manage banking and insurance relationships/programs• Contract updates across all downstream sales and marketing models• Maintain annual and ongoing economic modeling for the corporate-controlled network • High-value project work

Calgary, Alberta, Canada

• Worked collaboratively to enhance program execution and communication at a national, 2.2K+ location retail fuel and convenience retailing network spanning 12 different branded wholesalers.• Responsible for site execution portion of a new loyalty program launch across Esso retail network in Canada, including all training and site preparation material, resulting in 95%+ transaction rate on day 1 of launch.• Deepened and improved functional relationships via establishment and facilitation of Canadian Brand Champion program for key operations and marketing management positions within distributors.• Created and launched a new digital sales toolkit for branded wholesalers’ sales and training teams.• Developed and launched a branded hand sanitizer program, including sourcing of vendor, fulfillment, logistics, and installation options in just 3 months.

Calgary, Alberta, Canada

• Aided in integrating a new Cardlock network, establishing a faster operational setup.• Collaborated with new distributors and internal programs teams in the launch of the Mobil fuel brand to Canadian retail operations, championing a successful national cutover to new programs for the retail locations.

Calgary, Canada Area

• Maintained relationships with member cooperatives across central / Southern Alberta and British Columbia regarding Petroleum operations and sales, leading to the advancement of several projects. • Directed a team of high-performing regional fuel coordinators, ensuring smooth operations during the term.• Performed market analysis and feasibility studies, determining potential market fit for upcoming potential projects.

Canada

• Maintained and optimized company’s third-party branded / refiner relationships and program execution within retail operations.• Unified the pricing mechanisms across a growing network and produced regular analysis and recommendations for adjustments, leading to more responsive and profitable operations. • Developed new operations model within retail operations, allowing for continued profitable operations of lower performing corporate locations. • Created new, standardized, improved and rolled out processes across retail division such as the AFE process, deal evaluation tool and process, operations manuals, structured sales and site visits processes. • Produced and presented in depth monthly and ad hoc analysis to senior leadership team (directors, VPs), providing simple and actionable insights to help track current and predict future performance. • Built new real time tracking and resolution process for customer service team, providing better visibility to operations team and opportunities for proper escalation.• Administered customer experience (Mystery Shop) program, enhancing processes and integration into operations teams’ actions. • Liaised between operations, logistics, and supply groups leading to improved efficiencies and readiness during incidents and supply disruptions. • Led cross-functional efforts to integrate/merge new acquisitions into the retail fuel operations processes, including the first 2 waves of the Chevron brand into retail operations, enhancing future business development opportunities.

Alberta

• Spearheaded team of up to 10 direct reports, oversaw retail fuel and convenience store count of approximately 200, to highest levels of account retention and new business, while exceeding EBITDA targets by up to 35%.• Completed corporate site operating model conversions and implemented a new POS system, while working through a tough ERP implementation.• Guided retailer recruitment process and field training team, keeping corporately owned sites staffed and trained across 2 brands.• Devised and rolled out enhancements to processes while leading impactful region in retail division.

Saskatchewan/Manitoba

• Developed high performing team of territory sales / account managers within retail fuel and convenience, spanning Saskatchewan and Manitoba, exceeding goals for volume, account acquisition, account retention, and EBITDA.

Central & Northern Saskatchewan

• Managed Central and Northern Saskatchewan territory of ~40 branded fuel and convenience locations, exceeding volume, new business, and EBITDA targets.• Introduced branded wholesale model to retail fuel locations in Saskatchewan, moving an existing network to a new operating model and onto the company’s contracts.• Won competitor's branded sites over to the company’s suite of brands and managed existing account base.

Saskatoon, Sk

Sales and operations management of an industrial/automotive lubricant manufacturer and distributor.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Graduate Certificate In Management

Lean Six Sigma (Green Belt)

Project work and 100+ hours of classroom instruction covering lean six sigma principles and techniques utilizing the DMAIC project.