* Write scripts to query Azure DevOps for in-depth analytics such as the last time specific test cases were run* Automated the building of release notes* Determine and track KPI's* Identify areas of improvement within the QA process based on ISTQB best practices* Create plan to bring QA process up to company and ISTQB standards* Facilitate better bug tracking and prioritization of bugs found by the business* Lead releases* Test plan creation* Test case execution

* Improved end-to-end pass rates of Magnet program from 60% to 99%* Automated all end-to-end tests for Health Connect* Lead efforts on OAS CAHPS timelines, estimates, and test plans* Lead releases* Represented multiple teams on weekly meetings about pass rates* Lead bi-weekly healthcare meeting where we discussed pass rates and program blockers

* Acquired by Qualtrics in December 2021Create and execute manual testing strategy.Prioritize bug backlog.Final sign-off on features, stories, and bug fixes before release.Automated testing of various API's.Deep product knowledge to assist other teams in training, FAQ's, and bug reports.Lead UAT efforts.Work directly with Director of IT and President to determine priority.

Create and execute manual testing strategy.Prioritize bug backlog.Final sign-off on features, stories, and bug fixes before release.Automated testing of various API's.Deep product knowledge to assist other teams in training, FAQ's, and bug reports.Lead UAT efforts.Work directly with Director of IT and President to determine priority.

* Develop and maintain admin portal. This portal was used for adding or editing cars, parts, and AI characters, sending emails and in-app messages, creating sales, managing users, tracking game wide stats such as number of purchases, gross revenue, average player spent, and any other statistics the business needed on a daily, weekly, monthly, or custom interval of time.* Create and execute test plans for iOS and Android devices as well as Mac and Windows computers running all supported operating system versions.* Create advertising content for Facebook and manage cost per install* Lead in-app messaging* Research various tracks, cars, and racing classes to ensure we were bringing realism to the game with each update* Work directly with 3d artist to bring realistic looking cars and scenes to the game* Package new cars and parts in Unity* Communicate with customers on sales, updates, maintenance, and customer support