Brent Watson Email & Phone Number

Tulsa, Oklahoma, United States

Lead the Admissions Teams at Community Higher Ed (non-profit), which includes Community Care College, Oklahoma Technical College, and Clary Sage College.

Tulsa, Oklahoma, United States

Led the overall operations of the Academic Department, assuring compliance with institutional accreditation, state/federal policy and regulation. Serve as a member of the Campus Leadership Team and supervise the Academic team, including Faculty, Program Directors, Registrars Office, Library/Learning Resource Center and additional academic support team members. • Reduced the drop rate in our program offerings from 8.3% to 2.7%.• Played a pivotal role in increasing the NCLEX (Nursing licensure) pass rate from 39% to 65% within 6 months.• DOE position eliminated due to a reduction in force in July 2024.

United States

-Created, developed and lead the student success and retention team at 2U/EdX, responsible for onboarding students across 55 US University partners, as well as international partners in Australia, South Africa, Mexico, and the United Kingdom.-Responsible for strategic planning, staff development, partnership relationships, and complete management of departmental and organizational KPIs from post-enrollment through the add/drop period.-Successfully lead the team in exceeding our overall programmatic organic start rate goals YOY while in the role.-Lead a team of workshop leaders who successfully built a portfolio of pre-start resources, including an asynchronous orientation event, time management workshops, study skills workshops, and University specific partner resources.-In 2023, successfully navigated an organizational restructuring, combining our student onboarding and student success teams, now responsible for the entire student lifecycle post-enrollment through graduation.-October of 2023, was laid of as part of 20% reduction in force (RIF) at 2U/EdX.

Tempe, Arizona

-Lead a team of student onboarding specialists, responsible for preparing and assimilating students for the respective programs of study at our US/International University partners.- Responsible for strategic planning, staff development, partnership relationships, and complete management of departmental and organizational KPIs from post-enrollment through the add/drop period.-This role and department ultimately transitioned into the Student Onboarding and Retention Team.

Arizona

-Responsible for managing student success and the academic teams, including faculty and teaching assistants within the portfolio of program offerings at the University of Arizona in Tucson and Phoenix.-This included successful matriculation through the entire student lifecycle from start to graduation, as well as performance management of our academic teams within each program.

Scottsdale, Az

-Complete ownership of building, leading, and managing the career services functionality from its inception within WOZ U (Coder Camps & SCI-Online) on a local and national level.-Responsible for strategic planning, fiscal management, staff development, employer relationships, and leveraging the Woz U brands within the technology, medical and business arenas.-Cultivated long term industry partnerships on a local, national & international level -Created and developed the 16-module Career Services curriculum, currently integrated into our LMS online platform. -Created and integrated the Coder Camps-Annual Outcomes Report for 2016/2017: Historical and verifiable data on placement statistics, metrics, and student completion rates, which has been fused into our company culture, mission and vision.-Worked collaboratively with Admissions, Academics, F.A. and other internal/external partners to insure successful placement outcomes are achieved for each of the respective campuses/online platforms.-Lead a team responsible for serving, mentoring, and coaching students/graduates who have participated in .NET, JavaScript, JAVA, & Ruby ground boot camps in Scottsdale and Seattle, as well as a national online delivery platform.-Lead a team responsible for serving, mentoring, and coaching students/graduates who have participated in our WOZ U (Software Developer) & SCI-Online (MIBC, BAS, Software Developer & Computer Support Specialist) programs within an online delivery platform.-Partnered our graduates with industry, while parlaying their education into a viable career. Our team is responsible for getting the students ready for life after graduation. In doing so, we assist with resume preparation, interviewing skills, leveraging their social media presence, and helping them connect with hiring managers and industry.

Tempe, Az

-Developed, managed and cultivated longterm collegiate partnerships through the promotion of graduate level (GRE, GMAT, LSAT, & MCAT) test prep options and delivery methods: Classroom, Live On Line, and Tutorials. Responsible for increasing TPR sales within colleges/universities located in Arizona, New Mexico, Nevada, Texas, Montana, Alabama, Indiana, New York, and New Hampshire. -Responsible for increasing TPR-Tempe sales in Arizona and New Mexico, while also providing "white glove" customer support to our students, tutors, support staff and community constituents. -Served as the first line support to students who are seeking assistance with standardized test preparation, admissions facilitation, and tutorial guidance. Managed a team of ACT, SAT/Subject Test, GMAT, GRE, LSAT and MCAT tutors, working to develop their teaching skills and matching them with potential students.

Tempe, Az

-Practice Management: Established the needs of perspective and existing dentists and developed/implemented business strategies, office management plans, policies and procedures to fit their individual needs. Conducted on-site assessments of dental practices and developed comprehensive reports that detailed issues and solutions. Managed client relations through regularly scheduled meetings to present, review and discuss progression and incorporate new aspects of practice management in the areas of scheduling, case presentation, customer service, and financials. -Marketing: created, presented and managed an overall marketing plan including up to thirty projects directed at expanding business base, internal dental procedures and corporate image. Managed the work order submission, and reviewed the results with in-house marketing team and client. Established results tracking system and monitored professional and financial results based upon Key Performance Indicators. Advised practice on future dental decisions. Directed the implementation of marketing plan with office’s Professional Relations Coordinator and conducted monthly reviews with business owner.-Instructor: Responsible for delivery of up to thirty-six different two-day management training sessions dealing with a full range of office management and personal development materials. Delivered classroom sessions to office teams through organized classroom materials, interactive work sessions and one-on-one break out focus groups. Topics included: team building activities, schedules, mission statement/vision, case presentation, effective communication, inventory management, financial controls and business management. Worked with doctors, hygienists and assistants on improving procedure efficiency.-Sales: Managed client relationship from a value added prospective presenting each segment with an emphasis on financial implications to business by communicating the value and scope of programs

Texas, North Carolina & Arizona

-Regional-Career Services Director: (Las Vegas, Reno, Orlando, Miami & Jacksonville)-Authored SOP’s for organizational-wide training manual-Served on the Public Relations Committee for APSA-Served as NACE Mentor of two colleagues on a national level-Career Services Management: Consistently met and exceeded annual accrediting body and organizational placement rates-Student Services Management: Academic succession plans in an online and ground environment, student activities, served as VA Certifying official, and management/facilitation of graduation ceremony-B2B Sales and Relationship Building: Acquisition of medical externship agreements and multiple local and national HVAC employment and internship agreements-Seminar and Classroom management and facilitation of material-Full Cycle Recruitment: Creating job descriptions, hiring matrices, posting positions, pre-screening/interviewing candidates, coordination with employer partners-Ground and online education management-Quarterly student retention efforts 1.7% below allotted percentages: ECP & Corinthian College standards-Signature staff member for Academic and F.A. SOX standards-Criterion Chair for NCA/HLC-Campus Accreditation Team Visit -Served as member of Board Program Committee, Youth Sports Committee, and Branch Partners of -Youth campaign, with complete facilitation/management of a $500,000 department budget (YMCA)-Established relationships with local housing resources in building a housing program, resulting in 145+ housing options for new and existing students