Bret Westergaard Email & Phone Number

Nanaimo, British Columbia, Canada

Working with subprime auto loans, helping our customers find loans that fit their needs for their automotive purchases.

Nanaimo, Bc, Canada

In 2019 I moved over to the financial world with TD Auto Finance where I have worked with our customers in maintaining and keeping their auto loans up to do date. Ensuring that a win/win solution is met for both the client and the company. Duties included taking live calls from TDAF customers, helping with their day to day needs via payments, payment arrangements and account management all while working in a collaborative environment.-2020 Q2 LOE Award Winner

Nanaimo Bc

In February of 2012 I moved over to the Hospitality side to focus on our Hotels, Hospitals and Small Business television needs. Assisted with helping our clients with their television support, lineup building, working with hotel management on featuring various packages of services, as well as working with our in field technicians on whatever problem may be occurring on site on service calls.

Nanaimo Bc

In August of 2010 I started as a business TSR I was responsible for assisting customers through more advanced technical support issues, including challenges that may arise from web hosting, advanced internet routing, complex phone systems, as well as identifying opportunities to sell our new products and packages to the customer. Always reached the sales metrics set forth during my time.

Nanaimo Bc

As a malware removal agent with our then Shaw Secure team. I was responsible for assisting customers through more advanced technical support issues, including challenges that may arise from viruses and malware on their home pc's as well as identifying opportunities to leverage products to expand customer life cycle.

Nanaimo, Bc

I was hired as a technical support agent in January of 2006 to assist our customers through challenges that may arise with their Television, Internet or Phone. During this time I consistently exceeded our business metrics for call volume and sales while focusing on the needs of our customers.

Nanaimo Bc

I went through multiple duties as the company changed names and companies multiple times but originally hired as a TSR for MSN Internet Support for USA customers, Helped customers log on to their dial up internet and troubleshoot any issues with multiple operating systems. As the company moved on to support T-Mobile cellular telephones. My role changed into support for various devices as well as billing support and customer retention

Nanaimo

Worked in the Home & Garden Department as a Cashier right out of high school. Watering Flowers, Moving bags of soil, Working the Till.

Ladysmith Bc

In charge of ordering clothes and signage for the Menswear department. Also worked the Cash register and closing the store at night

Ladysmith Bc

Worked in the kitchen side, flipping burgers, preparing food. Helped with unloading the trucks as well.