Bret Becker Email & Phone Number

Virginia, United States

Ontario, Canada

Eastern Ontario

Bowmanville, Ontario, Canada

Residential and Commercial Painter

• Improved dealer repair capability and shop productivity by recommending the right tools and equipment• Evaluated service repair processes and provided guidance for process improvement opportunities• Identified and implemented Service department efficiency solutions to assist repair capacity restricted dealerships• Diagnosed highly technical and difficult to repair vehicles and provided feedback to dealership management and key stakeholders across the organization for improved processes• Assisted engineering teams by providing feedback regarding emerging vehicle concerns, minimizing the number of vehicles affected• Guided dealerships to maintain proper technician training requirements and devised training plans to increase technician training levels• Communicated with customers and dealerships on sensitive repair decisions to sustain positive relationships between both parties• Built and maintained excellent working relationships with dealership management teams as well as fellow field counterparts creating a more relaxed work environment