AeroLeads people directory · profile
Destin Woodruff Email & Phone Number
Knowledge Manager
at
Porch Software
1 work email found
@collectivehealth.com
6 phones found area 801 and 435
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Knowledge Manager
Location
Lehi, Utah, United States
Company size
Who is Destin Woodruff? Overview
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Quick answer
Destin Woodruff is listed as Knowledge Manager at Porch Software, a company with 64 employees, based in Lehi, Utah, United States. AeroLeads shows a work email signal at collectivehealth.com, phone signal with area code 801, 435, and a matched LinkedIn profile for Destin Woodruff.
Destin Woodruff previously worked as Knowledge Manager at Porch Financial and Knowledge Manager at Self Employed. Destin Woodruff holds Business Administration And Management, General from Western Governors University.
Company email context
Email format at Porch Software
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{first}.{last}@collectivehealth.com
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AeroLeads found 1 current-domain work email signal for Destin Woodruff. Compare company email patterns before reaching out.
Profile bio
About Destin Woodruff
I'm interested in both fraud risk prevention and customer support supervisor positions, security or risk management specialists, and other similar positions. My experience is primarily in Tech based platforms, with some Healthcare and Telemarketing as well, but I'm excited to expand in any field as I love to learn and adapt quickly to new tools and processes.I pride myself in my analytical abilities to help reach KPI’s and analyze security reports, while keeping an individualist mindset to ensure the impact does not have a negative impact on trustworthiness.As a leader, I thrive on growing myself and the company through helping my team grow. I do this through career progression, education, and team building. I take pride in promoting nearly 40% of my last team in just the two years I was there.Through data analysis, I've helped spearhead projects to help bring back over $1.1 million GMV in revenue, and created process improvement to implement improving fraud recognition tools by eliminating "false positives" that were causing a poor user experience.
Listed skills include Mobile Payments, Strategic Planning, Management, Content Management, and 28 others.
Current workplace
Destin Woodruff's current company
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10 roles · 21 years
Destin Woodruff work experience
A career timeline built from the work history available for this profile.
Knowledge Manager
Current
May 2024 - Present
Knowledge Manager
CurrentloyedCreated Knowledge Base content and sites from start to finish for small businesses in a global market.Update content as needed to ensure Knowledge Base is maintained and up to date.Research and stay updated on industry best practices and new technologies in the field of knowledge management.Lead end-to-end knowledge management programs, from needs.
Nov 2023 - Present
Quality Assurance Specialist
Innovated and promoted new clear, detailed processes via the Knowledge Base to help improve overall quality and ease of use for all associates to help ensure consistent and accurate workflows.Increase quality statistics through SQL statistics for verification and detailed review of health files.
Jan 2022 - Oct 2023
Risk Management Supervisor
Provided leadership and coaching to help promote 40% of the team into roles they now excel in.Managed a team to help with identifying payment fraud, improve security, and reporting to senior managers to help maintain OKRs and maintain industry regulations.Augmented productivity, action rates, and training opportunities by providing detailed monthly and.
Jan 2020 - Jan 2022
Social Media Specialist
Created knowledge base and workflows for social media team to help assist with all types of contacts, escalations, and fraud risk concerns.Worked directly with legal and public relations over high level media posts and escalations.Responded to executive and eBay social media inquiries and comments over platforms such as Twitter, Facebook, and others.
Feb 2018 - Jan 2020
Risk Management Specialist
Lead process improvement with policies in new departments to help track and prevent buyer abuse.Handled underwriting for new knowledge base articles for all fraud related articles.
Jun 2016 - Feb 2018
Fraud Risk Specialist
Provide strategic leadership to the team and ensure compliance with safety standards, security procedures, and internal policies. Hold concurrent responsibility for developing social media strategies, updating company pages, implementing SEO strategies, providing customer service, encouraging conversation, and reporting to senior managers.Collaborated.
Oct 2010 - Jun 2016
Customer Service Representative
Primary contact by phone and email for any fraud reports, appeals, or other reactive processes.Transitioned to outbound calls prior to fraud concerns to educate and help prevent policy concerns.
Oct 2008 - Oct 2010
Quality Evaluator/Team Leader
Convergys
Spearheaded the communication and standardization across all call sites for the client by hosting calibration sessions between Manila and Utah. Oversaw all aspects of customer service, quality assurance, staff training and development, equipment maintenance, and direct customer assistance and support.
2005 - 2008
~3 yrs
3 education records
Destin Woodruff education
Business Administration And Management, General
Computer Science
Education record
Jordan High School
FAQ
Frequently asked questions about Destin Woodruff
Quick answers generated from the profile data available on this page.
What company does Destin Woodruff work for?
Destin Woodruff works for Porch Software.
What is Destin Woodruff's role at Porch Software?
Destin Woodruff is listed as Knowledge Manager at Porch Software.
What is Destin Woodruff's email address?
AeroLeads has found 1 work email signal at @collectivehealth.com for Destin Woodruff at Porch Software.
What is Destin Woodruff's phone number?
AeroLeads has found 6 phone signal(s) with area code 801, 435 for Destin Woodruff at Porch Software.
Where is Destin Woodruff based?
Destin Woodruff is based in Lehi, Utah, United States while working with Porch Software.
What companies has Destin Woodruff worked for?
Destin Woodruff has worked for Porch Software, Porch Financial, Self Employed, Collective Health, and Upwork.
How can I contact Destin Woodruff?
You can use AeroLeads to view verified contact signals for Destin Woodruff at Porch Software, including work email, phone, and LinkedIn data when available.
What schools did Destin Woodruff attend?
Destin Woodruff holds Business Administration And Management, General from Western Governors University.
What skills is Destin Woodruff known for?
Destin Woodruff is listed with skills including Mobile Payments, Strategic Planning, Management, Content Management, Html, Strategic Communications, Javascript, and Analysis.
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