Bret Kleber Email & Phone Number

• Global Sales Account Executive consulting with Public Safety Agencies regarding their on-premise software, managed services or cloud system needs.
• Through technology, goals include supporting agencies to: (1.) Enhance First Responder safety / situational awareness (2.) Improve citizen safety and satisfaction by reducing response times and increasing police.
• Supporting… Show more
• Supporting agencies that are current partners seeking migration from heritage system as well as introducing CST to prospective partner agencies Show less

San Diego, CA

Salt Lake City, UT

• Instruction, installation, and implementation support in the use and functions of ProQA and AQUA software systems and their use within the IAED Protocols and their interface with CAD.

Aurora, CO

• Supervises, plans, and schedules the work of Tele-communicators
• Developed and enhanced existing policies to successfully implement EMD, EFD, and EPD dispatch systems
• Serves and assists with the DRC, Steering, and Scheduling Committees

• Performance Evaluation and Documentationo Completed over 150 performance audits and multiple Q’so Created Performance Enhancement Plans for team list and maintained employee records via the various tracking tools and.
• Process Improvemento Authored or edited numerous sections of SOP, Incident Guides, and Reference Guides, including multiple editions and the dissemination documentation (Release Notes)o Developed and implemented.
• Process Improvemento Authored or edited numerous sections of SOP, Incident Guides, and Reference Guides, including multiple editions and the dissemination documentation (Release Notes)o Developed and implemented.
• Training and Orientationo Designed and delivered curriculum for In-Service Trainings o Successfully instructed and co-instructed 18 Operator and Dispatcher Academieso Developed the training portion of the on-boarding.

• Directed all relations with customers and public entities including local governments and law enforcement
• Managed HR functions including hiring, payroll, insurance, benefits, discipline, scheduling, appraisal and termination needs
• Responsible for On-Boarding, Training and Employee Growth Programs
• Managed scheduling for 32 employees to provided sufficient coverage over multiple projects with varying workforce needs and timelines

• Led a team of supervisors and employees in the procurement process for a nationwide homebuilder with an average team size of 12 employees
• Highlighted existing personnel strengths and streamlined processes to solve problems and increase efficiency
• Increased fiscal savings and reduced the staffing requirements of the department

Las Vegas, Nevada Area

• Recovered in excess of $100,000 through implementation of rebate programs and diminished development costs, saving over $4.6 million in a 3 year period.
• Supervised a combined office and field staff of 9 to provide coordination of daily land development operations
• Oversaw sub-contracted trades to ensure work was completed according to specifications and in a timely manner