Bret Kleber Email & Phone Number

• Global Sales Account Executive consulting with Public Safety Agencies regarding their on-premise software, managed services or cloud system needs.• Through technology, goals include supporting agencies to: (1.) Enhance First Responder safety / situational awareness (2.) Improve citizen safety and satisfaction by reducing response times and increasing police visibility in the community(3.) Gain operational efficiencies by reducing administrative / case workload• Supporting… Show more • Global Sales Account Executive consulting with Public Safety Agencies regarding their on-premise software, managed services or cloud system needs.• Through technology, goals include supporting agencies to: (1.) Enhance First Responder safety / situational awareness (2.) Improve citizen safety and satisfaction by reducing response times and increasing police visibility in the community(3.) Gain operational efficiencies by reducing administrative / case workload• Supporting agencies that are current partners seeking migration from heritage system as well as introducing CST to prospective partner agencies Show less

San Diego, Ca

Salt Lake City, Ut

• Instruction, installation, and implementation support in the use and functions of ProQA and AQUA software systems and their use within the IAED Protocols and their interface with CAD.

Aurora, Co

• Supervises, plans, and schedules the work of Tele-communicators• Developed and enhanced existing policies to successfully implement EMD, EFD, and EPD dispatch systems• Serves and assists with the DRC, Steering, and Scheduling Committees

• Performance Evaluation and Documentationo Completed over 150 performance audits and multiple Q’so Created Performance Enhancement Plans for team list and maintained employee records via the various tracking tools and conference notes• Process Improvemento Authored or edited numerous sections of SOP, Incident Guides, and Reference Guides, including multiple editions and the dissemination documentation (Release Notes)o Developed and implemented training material for new… Show more • Performance Evaluation and Documentationo Completed over 150 performance audits and multiple Q’so Created Performance Enhancement Plans for team list and maintained employee records via the various tracking tools and conference notes• Process Improvemento Authored or edited numerous sections of SOP, Incident Guides, and Reference Guides, including multiple editions and the dissemination documentation (Release Notes)o Developed and implemented training material for new hires, including student manuals in CAD, Radio Systems, Unit Identifiers, Geography, etc. o Made ongoing contributions to consistency and policy progression as part of the DMS (Document Management Systems), DRC, and QIU groups• Training and Orientationo Designed and delivered curriculum for In-Service Trainings o Successfully instructed and co-instructed 18 Operator and Dispatcher Academieso Developed the training portion of the on-boarding program for Operations Supervisors and effectively on-boarded the most recently hired Operations Supervisors Show less

• Directed all relations with customers and public entities including local governments and law enforcement• Managed HR functions including hiring, payroll, insurance, benefits, discipline, scheduling, appraisal and termination needs• Responsible for On-Boarding, Training and Employee Growth Programs • Managed scheduling for 32 employees to provided sufficient coverage over multiple projects with varying workforce needs and timelines

• Led a team of supervisors and employees in the procurement process for a nationwide homebuilder with an average team size of 12 employees• Highlighted existing personnel strengths and streamlined processes to solve problems and increase efficiency• Increased fiscal savings and reduced the staffing requirements of the department

Las Vegas, Nevada Area

• Recovered in excess of $100,000 through implementation of rebate programs and diminished development costs, saving over $4.6 million in a 3 year period.• Supervised a combined office and field staff of 9 to provide coordination of daily land development operations• Oversaw sub-contracted trades to ensure work was completed according to specifications and in a timely manner