Brett Chen Email & Phone Number

Cupertino, Ca, Us

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

San Francisco, Ca, Us

Sales & Marketing Operations:• Manage operations team to support cross functional departments (Sales, Marketing, Customer Success, Finance)• Evaluate & manage Sales tech stack, including Salesforce (CRM), Outreach (Customer Engagement), InsightSquared (Data Visualization), Gong (AI Call Analysis), ShowPad (Marketing Content Management), ensure tech stack is tightly looped• Built sales process and Salesforce instance from ground up, strategically building system to support growth and future scale• Facilitated company growth from 9 sales reps to 50 in under one year by structuring systems to scale, enforcing process updates, and driving change management• Create and manage sales process and improvements via data insights; industries to target, A/B test messaging, sales cycle, etc.• Manage lead funnel from top to bottom; lead sources/generation to drive higher conversion rates, close rates, shorter sales cycle, reduce hand-off friction between SDR/AE/CSM• FP&A; Manage territories, quotas, forecasting, & commissionsBusiness Operations:• Strategic partner to VP of Sales, VP of Marketing, and C-suite, key influencer and advisor• Data driven decisions and recommendations, management consulting• Deep understanding of business model and use data to build framework of how to think through business problems: What should we target in terms of growth and direction? What should we be doing next? Based on multiple data points, what will work? What are reasonable goals to set and what metrics need to be measured to ensure we are on track? What should we be measuring and tracking that we aren't today?• Determine KPI's, run in-depth analysis, and construct dashboards to measure KPI's to drive direction of business• Closely monitor business based on CAC, Quick Ratio, SaaS Magic Number, churn, rep performance, etc.• Compile business results and construct story for quarterly review slides to the board

Sunnyvale, Ca, Us

• Drive discovery, deployment, and adoption of Configure Price Quote (CPQ) to help scale Sales Org through improved quoting mechanism, improved opportunity to contract mapping, and streamline product SKUs• Partner with cross-functional teams to produce requirements and designs for business capabilities that align to LinkedIn's business and technology strategies, identify solutions using business process and information flow modeling, case analysis, workflow analysis, and functional breakdown analysis• Participant of Lynda integration as CPQ knowledge expert, single largest integration in LinkedIn history• Help define, develop, and apply a structured business architecture, capturing key views of the Global Sales Organization's line of businesses; clarify & articulate enterprise process needs• Develop visuals of current state and end state architecture models using LucidChart/Visio to help facilitate LinkedIn's various technology project opportunitiesConfigure Price Quote integration• End to end understanding of LinkedIn business process and Steelbrick functionality to support integration for Lynda, Talent Solutions, and Sales Solutions lines of business• Gather business requirements from revenue, compensation, sales operations, sales, order management, pricing, and provisioning• Recommend process improvements for scalability and full integration of CPQ (Configure Price Quote) via Steelbrick

Sunnyvale, Ca, Us

• Managed of 51 global analysts to create over 20 books of business for 2015, own on-boarding process for 50 data analysts worldwide in NAMER, EMEA, LATAM, and APAC• Consistent review and update of operations and strategy• Consult for Lynda.com acquisition regarding data integrity and data ingestion• Bridge gap between Sales Systems and Sales Operations to streamline data analyst productivity and uncover opportunities for sales reps for 2015

Boston, Ma, Us

Omaha, Ne, Us

Settimo Torinese, Turin, It

• Consistently beat the highest no-limit cash games while competing against other top players• Climbed to the highest limits within one year primarily through online poker with some live poker• Over 1 million hands played online• Fully transitioned to live poker by 2006• Deep understanding of range analysis, GTO, exploitative play, and fundamental poker theory