Technology Consultant Ii
*Train, consult, and educate clients on a SaaS CX platform product solution (Qualtrics) specializing in survey design, data analytics, data visualization, and close-loop-processes.*Communicate data insights to a wide range of fortune 500 clients in sectors like government, insurance, healthcare, tech, entertainment, and travel.*Design dashboards, reports, and data visualizations to address business performance questions from C-suite, CX, and sales stakeholders.*Mentor new hires by… Show more *Train, consult, and educate clients on a SaaS CX platform product solution (Qualtrics) specializing in survey design, data analytics, data visualization, and close-loop-processes.*Communicate data insights to a wide range of fortune 500 clients in sectors like government, insurance, healthcare, tech, entertainment, and travel.*Design dashboards, reports, and data visualizations to address business performance questions from C-suite, CX, and sales stakeholders.*Mentor new hires by serving as a project overlay and providing coaching on unique situations with clients.*Manage meetings with internal/external stakeholders by building slide decks, preparing agendas, documenting critical notes, and aligning all schedules.*Delivered virtual trainings on survey builder, close loop follow-ups, text analytics, statistical analysis, and other platform features.*Contribute to company strategic improvement goals through involvement in 2 internal guilds. Show less