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Brett Kay Email & Phone Number
Senior Fraud Analyst
at
Neo Financial
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Fraud Analyst
Location
Calgary, Alberta, Canada
Company size
Who is Brett Kay? Overview
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Quick answer
Brett Kay is listed as Senior Fraud Analyst at Neo Financial, a company with 781 employees, based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Brett Kay.
Brett Kay previously worked as Centralized Operations Analyst at Neo Financial and Customer Experience Team Lead at Neo Financial. Brett Kay holds Bachelor Of Arts - Ba, Philosophy from University Of Calgary.
Company email context
Email format at Neo Financial
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Neo Financial
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Profile bio
About Brett Kay
Formally trained philosopher with a blue-collar background, Brett brings a unique blend of intellectual depth and practical grit to the tech industry. Known for his ability to build and lead successful teams, develop innovative processes, and fearlessly tackle challenges, he possesses a strong foundation in critical thinking, problem-solving, and adaptability.
Current workplace
Brett Kay's current company
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Neo Financial
8 roles
Brett Kay work experience
A career timeline built from the work history available for this profile.
Centralized Operations Analyst
Current
Jul 2024 - Present
Customer Experience Team Lead
Collaborated with leadership in the development of a new performance system designed to provide better service to customers. As a result of this program within 3 months team was able to increase customer review rating by >20%.Provide bi-weekly coaching sessions for >10 individuals to help them achieve and maintain an "Engaged" performance status resulting.
Mar 2023 - Jul 2024
New Hire Onboarding Specialist
Developed and iterated delivery of new hire onboarding with a focus on ensuring quality and adherence to company brand.Conducted multiple rounds of coaching sessions with new hires to provide pointed feedback and strengthen understanding where needed. Provide insight to leadership on the development progress and needs of the team and help build plans to.
Dec 2022 - Feb 2023
Customer Service Specialist
Communicated empathetically with 200+ clients every week via phone & email, troubleshooting any issues brought up while building trust and rapport.Utilized multiple internal resources, such as Slack, Zendesk, and Jira to collaborate and provide timely resolutions for clientsAssist with the training of new members being onboarded, both with call monitoring.
Sep 2022 - Dec 2022
Cabinet Maker
Olive Woodworking
Leveraged communication to streamline daily process ultimately reducing overhead, increasing productivity and increasing revenue.Engaged with clients to understand their needs and requirements then used professional expertise to build custom solutions that delight.Collaborated with multiple vendors and suppliers to establish and maintain just in time.
Mar 2021 - Mar 2022
Cabinet Maker
Worked with cross-functional teams to establish capacity, define success and deliverables.Self-organized to ensure deliverables were delivered on time and on budget without jeopardizing quality standards.
Apr 2018 - Mar 2020
Manager
The Fox Inn
Established an engaging culture through hiring, training and leadership practices.Supported clients throughout the booking process and their stay with a goal of ensuring they have a trip to rave about.Managed the pub's day to day operations including payroll, scheduling, ordering and promotion.
Oct 2018 - Apr 2019
Team & coworkers
Colleagues at Neo Financial
Other employees you can reach at neofinancial.com. View company contacts for 781 employees →
DK
Dean K.
Colleague at Neo Financial
Calgary, Alberta, Canada, Canada
View →
MA
Marco Antonio Colenetz De Oliveira
Colleague at Neo Financial
Calgary, Alberta, Canada, Canada
View →
JO
Jimi O.
Colleague at Neo Financial
Calgary, Alberta, Canada, Canada
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JK
Jane Kashaga
Colleague at Neo Financial
Calgary, Alberta, Canada, Canada
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FA
Fernando Arenas
Colleague at Neo Financial
Calgary, Alberta, Canada, Canada
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KB
Kennisha Bryan
Colleague at Neo Financial
Kingston, Jamaica, Jamaica
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JL
Jian Luchan
Colleague at Neo Financial
London, Ontario, Canada, Canada
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NS
Nikita Syrotenko
Colleague at Neo Financial
Calgary, Alberta, Canada, Canada
View →
ON
Orphelie Naidoo
Colleague at Neo Financial
Calgary, Alberta, Canada, Canada
View →
OA
Omar Amri
Colleague at Neo Financial
Calgary, Alberta, Canada, Canada
View →
Dean K.
Colleague at Neo Financial
Calgary, Alberta, Canada, Canada
View →
MA
Marco Antonio Colenetz De Oliveira
Colleague at Neo Financial
Calgary, Alberta, Canada, Canada
View →
JO
Jimi O.
Colleague at Neo Financial
Calgary, Alberta, Canada, Canada
View →
JK
Jane Kashaga
Colleague at Neo Financial
Calgary, Alberta, Canada, Canada
View →
FA
Fernando Arenas
Colleague at Neo Financial
Calgary, Alberta, Canada, Canada
View →
KB
Kennisha Bryan
Colleague at Neo Financial
Kingston, Jamaica, Jamaica
View →
JL
Jian Luchan
Colleague at Neo Financial
London, Ontario, Canada, Canada
View →
NS
Nikita Syrotenko
Colleague at Neo Financial
Calgary, Alberta, Canada, Canada
View →
ON
Orphelie Naidoo
Colleague at Neo Financial
Calgary, Alberta, Canada, Canada
View →
OA
Omar Amri
Colleague at Neo Financial
Calgary, Alberta, Canada, Canada
View →
2 education records
Brett Kay education
Bachelor Of Arts - Ba, Philosophy
Cabinetmaking And Millwork
FAQ
Frequently asked questions about Brett Kay
Quick answers generated from the profile data available on this page.
What company does Brett Kay work for?
Brett Kay works for Neo Financial.
What is Brett Kay's role at Neo Financial?
Brett Kay is listed as Senior Fraud Analyst at Neo Financial.
Where is Brett Kay based?
Brett Kay is based in Calgary, Alberta, Canada while working with Neo Financial.
What companies has Brett Kay worked for?
Brett Kay has worked for Neo Financial, Olive Woodworking, Denca Cabinets, and The Fox Inn.
Who are Brett Kay's colleagues at Neo Financial?
Brett Kay's colleagues at Neo Financial include Dean K., Marco Antonio Colenetz De Oliveira, Jimi O., Jane Kashaga, and Fernando Arenas.
How can I contact Brett Kay?
You can use AeroLeads to view verified contact signals for Brett Kay at Neo Financial, including work email, phone, and LinkedIn data when available.
What schools did Brett Kay attend?
Brett Kay holds Bachelor Of Arts - Ba, Philosophy from University Of Calgary.
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