Responsible to managing incoming case files which require in-person or virtual investigations. Tasked with preparing case files by gathering relevant case information, reviewing client-specific and case-specific objectives. Obtain new source intelligence through reviewing deep internet search reports which formulate basis to initiate investigative efforts. Collaborate with Case Managers and Investigation Managers with updates to current investigation initiatives. Responsible to developing work schedule based on prioritization of client needs. Conduct thorough investigations pertaining to Commercial Liability, Workers Compensation, and Long Term Disability insurance lines. Generate detailed investigative reports with supporting photographic documentation and identify potential fraudulent indicators that arise from investigative efforts. Review surveillance reports and videos obtained by company Surveillance Investigators which assist in augmenting case objectives and drive the investigative process to fruition.

Interpret Traffic Control Plans (TCPs) to stage and deploy DOT approved traffic control barricades, lane delinators/tapers and messaging boards to direct and reroute vehicular traffic for arena/stadium special events. Recover traffic control equipment post event. Coordinate with venue management and law enforcement on initiating ingress and egress procedures to expedite traffic rerouting and lane closures/openings. Perform general maintenance and troubleshooting as required on company owned equipment. ATTSA certified.

Identify and generate leads and referrals of qualified medical providers who seek to provide their patients/clients with scientifically validated DNA-based nutritional supplementation. My goal is to improve their competitive edge with a niche offering in health & wellness while potentially increasing annual revenues.

Performed physical therapy rehabilitative services with socially diverse patients in both in-patient and home health settings. Strong emphasis on telephone and computer skills for scheduling, progress updates, and documenting medical records. Identified barriers to progress and implemented motivational strategies. Collaborated with administrative staff, supervising Physical Therapist, and other medical providers.

Contractor with SECRET level DoD clearance to access & investigate classified security-related matters. Threat assessment analysis in hostile locales by conducting structured and ad hoc security briefings/interviews of non-US personnel. Collected/updated biometric profiles and initiated biometric watchlist protocols when appropriate. Performed Preliminary Credibility Assessment Screening Systems (PCASS) exams to identify subject's deceptive intentions and reviewed other PCASS examiners results for QA/QC purposes. Drafted and escalated intelligence leads obtained regarding hostile actors, identifying potential human intelligence (HUMINT) assets and persons of counterintelligence (CI) value. Thorough investigative process culminated with detailed analytical and investigative reports to provide security-related recommendation and conduct briefings to senior level decision makers.

Contractor with SECRET level DoD clearance to access & investigate classified security-related matters. Threat assessment analysis in hostile locales by conducting structured and ad hoc security briefings/interviews of non-US personnel. Collected/updated biometric profiles and initiated biometric watchlist protocols when appropriate. Drafted and escalated intelligence leads obtained regarding hostile actors, identifying potential human intelligence (HUMINT) assets and persons of counterintelligence (CI) value. Thorough investigative process culminated with detailed analytical and investigative reports to provide security-related recommendation and conduct briefings to senior level decision makers.

Strong emphasis on customer service principles while interacting with insureds & claimants outlining claims process for liability and homeowners’ insurance policies. Managed strategies of incoming correspondence to ensure accurate claim value and successful resolution. Extensive written internal & external communication with attorneys & impacted parties. Evaluated physical evidence & medical documentation for fraudulent indicators. Negotiated claims settlement process to avoid litigation costs.

High visibility security professional with emphasis on customer service. Skillful in balancing employee & customer safety while ensuring company assets were safeguarded from vandalism, theft & fraudulent actors.

Performed duties commensurate with Class 1, Law Enforcement Officer POST Certification.

Performed duties commensurate with Class 1, Law Enforcement Officer POST Certification. Assigned to Special Operations Division, Police and Community Team to promote Community Orientated Policing to foster community-department relationships.