• Solid negotiating skills including vendor relationship management.• Sound judgment and keen instincts in the expeditious resolution of customer service issues, complaints, and concerns.• Outstanding leadership, motivational, and interpersonal skills.• Employee development including establishing job performance standards, system and product training, assigning tasks/projects, and performance evaluations.• Ability to apply principles of logic and scientific thinking to a wide range of intellectual and practical problems. • Ability to read, analyze and interpret common business and technical journals, financial reports and legal documents. • Ability to respond cogently and succinctly to common inquiries or complaints from customers, regulatory agencies or members of the business community. • Ability to effectively, concisely and professionally present information to top management, public groups, and/or boards of directors.• Develop and maintain accurate company budgeting for IT services, expenses, and capital needs.• Maintain technological awareness of changing trends and regulations which might affect the company and act on as required.• Ability to understand advanced statistical and mathematical concepts.• Ability to read, understand and communicate the essence of financial statements, budgets, and cash flow forecasts with a reasonable ability to generate same.• Experience with budgets, cost accounting tracking systems and commercial contract execution.• Achieve financial goals by establishing objectives; developing budgets; controlling costs; maximizing use of assets.• Ability to work cross functionally with diverse work groups.• Provide highly efficient and effective service to internal and external customers in a professional, courteous, and timely manner.