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Brett Austin Email & Phone Number
Director of Product Management
at
Keysight Technologies
LinkedIn matched
✓ Verified July 2026
2 data sources
Profile completeness 71%
Current company
Role
Director of Product Management
Location
Holly Springs, North Carolina, United States
Who is Brett Austin? Overview
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Quick answer
Brett Austin is listed as Director of Product Management at Keysight Technologies, based in Holly Springs, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Brett Austin.
Brett Austin previously worked as Chief Experience Architect at Infusecx and Director Business Insights - Customer Success and Renewals at Cisco.
Company email context
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Keysight Technologies
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Profile bio
About Brett Austin
At InfuseCX, LLC, we believe in transforming the ordinary into the extraordinary by driving innovation through simplicity. As the Chief Experience Architect, I am proud to be part of a journey that not only aligns with my personal ethos of blending technology with human touch but also champions a collaborative spirit. With over 25 years in the technology industry, I have navigated roles that ranged from individual contributor to leading transformative strategic initiatives at global giants like Microsoft and Cisco. These experiences allowed me to hone skills in sales, renewals, and customer success, and to leverage groundbreaking technologies like GenAI and Predictive modeling. At InfuseCX, my passion finds a platform as we empower brands with intuitive, AI-powered solutions that ensure marketing consistency, propelling businesses to focus on their true mission—growth.Our mission at InfuseCX is clear: empowering brands with simplicity and impact. As we continue to foster a supportive environment for creativity and collaboration, we remain relentlessly focused on delivering wow-worthy experiences. By adhering to our core values—Being Yourself, Customer Obsession, Delivering Wow, Doing the Right Thing, Innovation, and Passion—we strive to be trusted partners in our clients' success. The visionary path we've charted is about more than just software; it’s about enabling transformation, inspiring change, and fostering imagination. My role is to guide our team and clients through this transformative journey, ensuring that every touchpoint not only meets but exceeds expectations. Together, we’re making marketing asset creation not just efficient and effective but impactful and enduring.
Current workplace
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11 roles · 27 years
Brett Austin work experience
A career timeline built from the work history available for this profile.
Chief Experience Architect
CurrentAs the Chief Experience Architect at InfuseCX, I am dedicated to turning bold visions into tangible results by leading the design and innovation of solutions that empower our clients to expand their marketing horizons effortlessly. Through our flagship product, infuseCX Zymon, we harness the power of AI to streamline the creation of impactful marketing assets, ensuring our clients maintain consistent brand identity while focusing on strategic growth opportunities. Embracing our core values of customer obsession and innovation, my role is to inspire and facilitate transformative experiences that drive sustainable success and unlock new possibilities for brands in an ever-evolving landscape.
Sep 2024 - Present
Director Business Insights - Customer Success And Renewals
Apr 2022 - Nov 2024
Director - Cx Product Management - Collaboration And Security Solutions
Feb 2019 - Apr 2022
Global Director Customer Success - Webex
As Director of Customer Success, I lead our Customer Success organization globally. We are responsible for delivering Cisco's adoption strategy to all Spark and WebEx customers. Our approach is to focus on driving business value first for our customers , thus building trust and earning a long term partnership.
Apr 2017 - Feb 2019
Director, Us Enterprise Customer Success Management - Business Solutions
I lead the Customer Success Organization for North and South America. My teams are responsible for driving active usage of our Cloud CRM and ERP solutions to ensure customer retention and drive expansion. My teams develop deep business relationships that are focused on driving measureable ROI in Microsoft's cloud solutions.
2014 - 2017
~3 yrs
Productivity Sales Team Manager - Southeast
Managed a team responsible for selling Microsoft's Productivity solutions to enterprise customers in the southeast US. These solutions include SharePoint, Office, Lync and Exchange.
2012 - Sep 2014
Enterprise Collaboration Sales
Responsible for year over year sales growth for our O365 Cloud services for Microsoft Enterprise customers in the South East US states. Manage at team of 15 Sales and Technical Engineers to achieve sales goals.
2007 - Aug 2012
Crm Sales Executive
2006 - 2007
~1 yr
Healthcare Sales Executive
2002 - 2006
~4 yrs
Crm Sales Executive
2000 - 2002
~2 yrs
FAQ
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What company does Brett Austin work for?
Brett Austin works for Keysight Technologies.
What is Brett Austin's role at Keysight Technologies?
Brett Austin is listed as Director of Product Management at Keysight Technologies.
Where is Brett Austin based?
Brett Austin is based in Holly Springs, North Carolina, United States while working with Keysight Technologies.
What companies has Brett Austin worked for?
Brett Austin has worked for Keysight Technologies, Infusecx, Cisco, Microsoft, and Oracle Corporation.
How can I contact Brett Austin?
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