Brett Austin Email and Phone Number
At InfuseCX, LLC, we believe in transforming the ordinary into the extraordinary by driving innovation through simplicity. As the Chief Experience Architect, I am proud to be part of a journey that not only aligns with my personal ethos of blending technology with human touch but also champions a collaborative spirit. With over 25 years in the technology industry, I have navigated roles that ranged from individual contributor to leading transformative strategic initiatives at global giants like Microsoft and Cisco. These experiences allowed me to hone skills in sales, renewals, and customer success, and to leverage groundbreaking technologies like GenAI and Predictive modeling. At InfuseCX, my passion finds a platform as we empower brands with intuitive, AI-powered solutions that ensure marketing consistency, propelling businesses to focus on their true mission—growth.Our mission at InfuseCX is clear: empowering brands with simplicity and impact. As we continue to foster a supportive environment for creativity and collaboration, we remain relentlessly focused on delivering wow-worthy experiences. By adhering to our core values—Being Yourself, Customer Obsession, Delivering Wow, Doing the Right Thing, Innovation, and Passion—we strive to be trusted partners in our clients' success. The visionary path we've charted is about more than just software; it’s about enabling transformation, inspiring change, and fostering imagination. My role is to guide our team and clients through this transformative journey, ensuring that every touchpoint not only meets but exceeds expectations. Together, we’re making marketing asset creation not just efficient and effective but impactful and enduring.
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Director Of Product ManagementKeysight TechnologiesHolly Springs, Nc, Us -
Chief Experience ArchitectInfusecx Sep 2024 - PresentRaleigh, North Carolina, United StatesAs the Chief Experience Architect at InfuseCX, I am dedicated to turning bold visions into tangible results by leading the design and innovation of solutions that empower our clients to expand their marketing horizons effortlessly. Through our flagship product, infuseCX Zymon, we harness the power of AI to streamline the creation of impactful marketing assets, ensuring our clients maintain consistent brand identity while focusing on strategic growth opportunities. Embracing our core values of customer obsession and innovation, my role is to inspire and facilitate transformative experiences that drive sustainable success and unlock new possibilities for brands in an ever-evolving landscape. -
Director Business Insights - Customer Success And RenewalsCisco Apr 2022 - Nov 2024Raleigh, North Carolina, United States -
Director - Cx Product Management - Collaboration And Security SolutionsCisco Feb 2019 - Apr 2022Raleigh-Durham, North Carolina Area -
Global Director Customer Success - WebexCisco Apr 2017 - Feb 2019Raleigh-Durham, North Carolina AreaAs Director of Customer Success, I lead our Customer Success organization globally. We are responsible for delivering Cisco's adoption strategy to all Spark and WebEx customers. Our approach is to focus on driving business value first for our customers , thus building trust and earning a long term partnership. -
Director, Us Enterprise Customer Success Management - Business SolutionsMicrosoft 2014 - 2017Raleigh, NcI lead the Customer Success Organization for North and South America. My teams are responsible for driving active usage of our Cloud CRM and ERP solutions to ensure customer retention and drive expansion. My teams develop deep business relationships that are focused on driving measureable ROI in Microsoft's cloud solutions. -
Productivity Sales Team Manager - SoutheastMicrosoft 2012 - Sep 2014Raleigh-Durham, North Carolina AreaManaged a team responsible for selling Microsoft's Productivity solutions to enterprise customers in the southeast US. These solutions include SharePoint, Office, Lync and Exchange. -
Enterprise Collaboration SalesMicrosoft 2007 - Aug 2012Responsible for year over year sales growth for our O365 Cloud services for Microsoft Enterprise customers in the South East US states. Manage at team of 15 Sales and Technical Engineers to achieve sales goals. -
Crm Sales ExecutiveOracle Corporation 2006 - 2007 -
Healthcare Sales ExecutiveKronos 2002 - 2006 -
Crm Sales ExecutiveSiebel Systems 2000 - 2002
Frequently Asked Questions about Brett Austin
What company does Brett Austin work for?
Brett Austin works for Keysight Technologies
What is Brett Austin's role at the current company?
Brett Austin's current role is Director of Product Management.
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Brett Austin
Senior Executive, Marketing ♦ Partnerships & Sponsorships ♦ Procurement & Production ♦ Optimization & Growth ♦ Leading Teams ♦ Strategic & Analytical Thinking ► Positioning Companies For Long-Term Success & GrowthAtlanta, Ga -
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Brett Austin
Los Angeles Metropolitan Area
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