Brett Baker Email & Phone Number

Saint Paul Mn.

St.Paul, Mn

Provide technical expertise, and implementation for Federal government for the Networx (MTIPS) program. (Top security clearance)Install and Manage Checkpoint, Fortinet, Juniper SRX, and Palo Alto Firewalls. Develop strategies for firewall implementation.VPN construction and management.Monitor, and mitigate Intrusions of customer devices.Mitigate DDOS attacks using Arbor.Event analysis through SIEM (Security Incident, and Event Manager)

Minneapolis, Mn

Provide second level support for MPLS, ELA (Ethernet local access), and ATM, customers. Including troubleshooting, and configuration of traffic routing through Firewall in the Cloud, BGP, MPLS, OSPF, in Cisco, Juniper, Shasta, and Riverstone routers. Tested circuits using REACT, INTAS, and IPERF. Frequently troubleshoot Latency, packet loss, QoS, FTP, browser and Email client software issues. Configured customer DNS records (cname, ptr, mx etc). Maintained customer accounts in Clarify, and Remedy databases.

Microsoft based server technology; Internet based application (IIS), and technical troubleshooting. Familiarity with applications that run on SQL. Responsible for providing advanced level 3 technical support to clients during pre-sales discussions to provide guidance on network and server configuration. Provide expert troubleshooting for clients who have escalated situations stemming from normal technical support processes, field staff escalations, or escalations which come through operations management.As a subject matter expert, participate in Knowledge content creation and quality reviews. Assists field staff, development, and system test in researching the effects of emerging technologies on PLATO products.

Eden Prairie, Mn

Recover lost, inaccessible or deleted data. Extensive training, and knowledge regarding hard drive formats,fat, and partition tables, with Window, Unix, and Novell. Test, and document issues of OnTrack System Suite, data recovery, and Y2K software.

Develop, and implement test strategies for new products (LAN/WAN equipment, Modems, fax/gateway server software). Conform each product to product specific international specification for approval. Technical support, (networking group). Field calls, and assist customers with setup and use of all Multi-tech networking products.Troubleshoot problems, and report to engineering. Test and troubleshoot Modems, Multiplexers,LAN/WAN boards at component level. Build, and maintain test racks.

Jncis-Sec Certified, Juniper Networks

Associate In Electronic Technology

Programming, As400 And Networking

Ccna, Cisco

Information Technology

Wheeled Vehicle, And Generator Mechanic

Honorable discharge