Brett Bazille Email & Phone Number

Blackthorn delivers amazing, top rated Salesforce AppExchange Events and Payments solutions to Salesforce users in Higher Education, NGO and Healthcare.• Formulate QA standards and best practices, processes, and strategic plans• Responsible for creating test plans and strategy• Review test strategy to adjust for new information, changing risks, shifting priorities, and schedules• Oversees testing of software features and bugs• Oversees projects to make sure work is scheduled based on priorities, risks and team strengths and assignment of resources across projects• Oversees implementation and execution of functional, regression, and acceptance tests• Oversees test environment setup/teardown, test automation, and exploratory testing• Oversees the creation and maintenance of test data and test documentation• Provide suitable solutions for issues/errors based on the understanding of thesystem and client business processes• Assists management in setting the direction for quality assurance within theorganization• Assists in recruiting new staff, conducting interviews and evaluate potentialcandidates

• Test current products and identify deficiencies.• Suggest solutions to identified product problems.• Investigate product quality in order to make improvements to achieve better customer satisfaction.• Collaborate with the Development and Product teams to ensure consistent project execution.• Identify quality assurance process bottlenecks and suggest actions for improvement.• Create and execute automated tests based on acceptance criteria and test plans

Menomonie, Wisconsin, United States

• Strategize, implement, and maintain program initiatives that adhere to organizational objectives• Develop program assessment protocols for evaluation and improvement• Maintain organizational standards of satisfaction, quality, and performance• Oversee multiple project teams, ensuring program goals are reached• Manage budget and funding channels for maximum productivity

Eau Claire, Wisconsin Area

Responsibilities: • Install, configure, and troubleshoot workstations, servers, and network issues in a heterogeneous environment. • Deploy network solutions using Cisco equipment• Active Directory deployment on a Microsoft Azure and local area server• Take measures to reduce and combat security threats, boost system reliability, and minimize unnecessary expenditures. • Manage building access for employees• Manage security systems• End user support• Avaya IP Office Phones configuration and maintenance