Vice President, Corporate Communications
Current• Advised senior leadership team on issues of internal and external communications• Managed external PR agency, acted as designated media representative.• Anticipated, identified, and mitigated risks to DreamHost’s reputation• Lead crisis communications response for the organization• Provided media training and communications coaching for senior leadership team• Defined and tracked internal communications metrics unique to each campaign• Brand standards champion – established, enforced, and curated brand style guide• Managed relationships with members of the media and high-profile VIP customers• Engaged stakeholders to build brand reputation, earn trust, and achieve measurable results• Wrote speeches, presentations, and prepared talking points for internal and external presentations• Engaged with open source software community through contributions and internal advocacy• Complete planning and execution of brand-focused events: ◦ Employee engagement: Quarterly company-wide (300+) All-Hands presentations and town halls ◦ Customer appreciation: North American customer roadshows ◦ Customer acquisition and brand awareness: Industry trade shows, trade show strategy• Regular industry speaker on topics of creative marketing and community engagement