Brett Foss Email and Phone Number
east tamaki, auckland, new zealand
Brett Foss's Location
Lower Hutt, Wellington, New Zealand, New Zealand
Brett Foss's Contact Details
Brett Foss work email
- Valid
- Valid
- Valid
Brett Foss personal email
n/a
About Brett Foss
Driving fast paced, measured change that connects our customers and our users through intelligent and meaningful automation that never moves away from keeping our customer at the hub of everything we do.
Brett Foss's Current Company Details
Inzone Industries Limited
View
Head of Digital Marketing
east tamaki, auckland, new zealand
- Website:
- inzoneindustries.co.nz
- Employees:
- 44
Brett Foss Work Experience Details
-
Head Of Digital MarketingInzone Industries Limited Jul 2023 - PresentWellington, Wellington Region, New ZealandLinking Digital Marketing, Platforms and customer experience to provide a digital leadership program that attracts and retains customers, leverage and automates our CRM and delights the customer
-
Head Of Digital, It And CxInzone Industries Limited May 2022 - Jul 2023Auckland, New ZealandInZone Industries Ltd is a vertically integrated business that helps build better environments. We provide smart product solutions and services that create healthier, more comfortable and more energy efficient interior spaces. We are New Zealand based and service the local and international construction sector with new and retro-fit solution. InZone is the parent company of Brightr, Mammoth and One Smart Energy
-
OwnerNapa Consultancy Limited May 2019 - PresentWellington & Wairarapa, New ZealandSo many consultancy firms are geared up to deliver to major corporate and government agencies at eye watering hourly rates. Not Napa Consultancy! We are geared specifically to small business New Zealand. We know the practices and thinking that makes corporate business successful and scale those to a pace and price point for small business New Zealand to benefit from.Congratulations small business New Zealand - we look forward to joining us on the journey. -
Head Of Customer ExperienceBrightr Nz May 2021 - May 2022Auckland, New Zealand -
Head Of Customer Experience (Contract)Inzone Industries Limited Jul 2020 - May 2021Auckland, New Zealand
-
Head Of Sales Operations ( Acting )Inzone Industries Limited Mar 2020 - Jul 2020Auckland, New Zealand
-
Cx Tribe Lead ( Contract )Inzone Industries Limited Aug 2019 - Jul 2020Auckland, New Zealand
-
Product Owner (Contract)Sell Global May 2019 - Oct 2019Wellington & Wairarapa, New ZealandCreating a portfolio of digital products and services to support and enable Sell Global clients deliver their eCommerce strategy. Online training, content, services, coaching and consulting delivered as SaaS and built under an Agile framework. -
Head Of Planning For The Next 'Big' Little ThingSabbatical, Travel With A Mix Of Some Business Planning Apr 2019 - May 2019Global
-
Product OwnerVodafone Oct 2018 - Apr 2019Wellington & Wairarapa, New ZealandVodafone's latest Agile Squad formed to ensure communication to our Enterprise and Wholesale customers on network events is timely, accurate and useful. The has reduced the number of critical Incidents impacting our customers through a series of sprints hardening tools and processes on network resiliency, change management and network monitoring on services as well as connectivity. We have automated notification to our service centres and customers providing them real time status and update of events that are impacting their services. -
Manager Enterprise Product Lifecycle Management & Manager Enterprise Customer Experience DesignVodafone Aug 2016 - Apr 2019Auckland, New ZealandDrive the lifecycle of our Enterprise product portfolio, allocating and governing the release of funding to product development, managing the performance of our in-flight portfolio and retiring end of life products. I manage the capital forecast and allocation of funds to the build of the Enterprise product portfolio and report to senior leadership on planned versus actual consumption of funds and scheduled product releases / product retirement. I also manage a team of Customer Experience / User Experience Designers charged with building experiential journeys that delight our customers at each and every touch point across each and every channel. We bring the customer to the centre of our design thinking, build representative persona's that we apply in a range of design thinking tools to ensure we are creating experiences customers simply love.
-
Partners Manager, Enterprise Product GroupVodafone New Zealand Aug 2014 - Aug 2016Wellington | AucklandCreate and manage robust alliances with the chosen Enterprise Business Partners who deliver the capability that supports and compliments our product portfolio.My framework categorises our business partners into a three tier model; Strategic, Partner or Supplier - each of which dictates our level of investment, go-to-market strategies, business plans alignment, marketing development funding, marketing execution, sales alignment and joint-value propositioning. I review that partnership across a number of business parameters that generates a scorecard as part of a continual life cycle management to ensure the partnership is current and optimised. Focus points for the role includes targeting synergistic and complimentary capability that strengthen our portfolio but does not necessarily form part of an investment or business function we wish to perform ourselves. I integrate those partners into the product life cycle process as well as preparing, developing and evolving partnerships into our future product road maps in our areas of strategic growth.
-
Manager Marketing Enterprise Engagement [Acting]Vodafone New Zealand Aug 2014 - Feb 2015Auckland, New ZealandReporting to the Head of Marketing, this 6-month secondment allowed me to manage a team of highly experienced and professional staff responsible for our communication and engagement with the SME and Enterprise marketplace through events, sponsorship and online channels.The Engagement team is responsible for the 'managing the brand' through the ceation and distribution of internal and external digital communication, product and sales campaign launch, service updates and sponsored events. I was responsible for the portfolio of event assets including sponsorship, hospitality, industry events [ALGIM, CIO Summit, Field Days] and ambassadorial programs. Other accountability includesManaging Group Budget and prioritisation of spendResource management and allocationCopywritingEvent ManagementAgency ManagementCommunications & Engagement representative on product and campaign working groupsDigitisation Champion
-
Manager Of Partnerships And Vendors, Commercial & Sales Operations GroupVodafone New Zealand Apr 2013 - Jul 2014Wellington | AucklandResponsible for the tactical relationship with our selected Enterprise business vendors that enable technology and infrastructure solutions to our Enterprise market. This includes the discovery, assessment and on-boarding those business vendors, forming the structured engagements and bench-marking and maintaining our compliance in our chosen certifications and partner programs. With cross-functional reporting lines into the Heads of Product, Marketing and Sales business units, I formulate strategic vendor engagements for Enterprise in response to emerging opportunities, threats and changes in the environment. I work closely with our Engagement Team to create and deliver branded events that profile our partnering capability to a whole range of market segments and verticals.
-
MemberWellington Professional Toastmasters Club Nov 2010 - Feb 2015WellingtonCompleted a 6-week Toastmasters program learning and implementing both verbal and body language skills for effective and fluid communication. Completed and passed core skills assessment and granted membership for Wellington Professional Toastmasters Club -
Elected Board Member Discovery Foundation New ZealandDiscovery Foundation Nov 2010 - Nov 2013WellingtonDiscovery is a fun and exciting residential life skills and academics course for 14-18 year olds. The program is led by facilitators who are supported by specially trained volunteer staff. We provide a safe and supportive environment for transition to adulthood. I am proud of my service as an elected Board Member & Secretary during a time where significant change management took place. As a Board, we drove the Foundation from its most stressful commercial stance to a position of profitability, an increase in registrations and a reposition to solvency. After delivering significant change management and operational restructure, I am confident that the new Board members will now take the Foundation through further growth.
-
Member, Business Stakeholder Review ForumTelstraclear Jul 2012 - Apr 2013WellingtonThe Business Stakeholder Review Forum (BSRF) is a cross-functional representative group from within the Product, Enterprise Solutions and Infrastructure business units. Its purpose is to receive and assess submissions for non-sanardised offers to market and undertake a Go / No Go assessment, nominate the correct lifecycle process to manifest the opportunity and approve all gates including feasibility assessment, business case and detailed design documentation. -
Vendor Manager, Enterprise And Government SalesTelstraclear Jun 2007 - Mar 2013WellingtonSuccessfully building vendor relationships that offers true value propositions to our customers. Extracting value-add from our partnerships in order to provide our clients technology insight and business capability to meet the changing demands of their business. My expertise sits with the both the strategic alignment, planning, forecasting and peering with the Vendor as well as the execution of results driven tactics. I Chaired the Telstra / TelstraClear Partner Steering Council and I am also the manager and strategist of our Cisco, IBM, HP and Juniper Partnership programs ensuring the validity of our certifications, leveraging all possible discount and rebate programs.
-
Project Manager [Acting]Telstraclear Jul 2011 - May 2012WellingtonTemporary secondment to acting Project Manager role to deliver Warpspeed High Speed Broadband [100mbs download / 10mbs upload] to TelstraClear residential and business customers. Project milestones achieved following Prince2 methodology.
-
Chair - Telstraclear Partner Steering CommitteeTelstraclear Feb 2009 - Mar 2010Our Mission is to provide cross-company governance and standardised assessment criteria for on boarding Partners ensuring that TelstraClears strategic vision, product, platform and position in the market is never compromised. The Partnership Program is in place to leverage the functionality and capability of our chosen partners as they support both TelstraClear and TelstraClear's customers. We assess the compatibility and risk profile associated with partnerships in the market with an aim to rationalise and consolidate to the trusted few. An assessment program and review takes place on each submission to ensure compatibility. The program also reviews performance, capability, compliance and cost with regular face-to-face reviews with the Partner.
-
Client Services ManagerSytec Jan 2005 - Jun 2007New Zealand• During that first 12-month period I transitioned over $2M of new support business into Sytec and lead the ICT response for 5 successful major RFP responses.• Provided strategic service management roadmaps and service alignment for ICT solutions worth $18M in operational revenue each year.• Managed the Level II technical support team and designed operational support model that included a leveraged pool of technical support engineers and named / dedicated solution architects for each account. • I was the architect for aligning support models off the Cisco and Genesys application platforms, creating a seamless management of VOIP Telephony support to our customers.• Standing participant at the TelstraClear Customer Service and Quality weekly review with Senior Leadership Team [CEO lead].• Implemented a common ITIL based support model across the Cisco and Genesys support platforms.
-
Service ManagerTelstraclear Jun 2001 - Dec 2004As a Service Manager with TelstraClear [a position held for over 3 ½ years] I was the customers champion into TelstraClear and responsible for the delivery of the contractual obligations held with the customer and delivering sales opportunities within the incumbent business technology whilst the Account Director undertook strategic mapping. I managed internal TelstraClear business units as well as any third party vendors to ensure that we meet the customer’s operational day-to-day requirements and deliver service excellence.
-
ConsultantLucid Communications Dec 1999 - Jan 2001I managed in-house engineers and third party contractors engaged with Lucid Communications with two contracts [Bridgestone-Firestone and EziBuy] and distributed workload to ensure that expertise resource was allocated to appropriate jobs.
Brett Foss Skills
Vendor Management
Telecommunications
Strategy
Strategic Partnerships
Partner Management
Managed Services
Third Party Vendor Management
Contract Management
Enterprise Software
Service Delivery
Voip
Sales Operations
Service Management
Solution Architecture
Itil
Unified Communications
Pre Sales
Business Process Improvement
Channel Partners
Cisco Technologies
Contract Negotiation
Cross Functional Team Leadership
It Service Management
Voice Over Ip
Telco
Brett Foss Education Details
-
Business Administration -
Linkedin LearningAgile -
Dotnative Learning AcademyCertificate In Enterprise Digital Marketing
-
Dotnative Learning AcademyDigital Communication And Media/Multimedia
-
Central Institute Of TechnologyBusiness Computing
-
Nz Direct Marketing AssociationDip In Direct Marketing
Frequently Asked Questions about Brett Foss
What company does Brett Foss work for?
Brett Foss works for Inzone Industries Limited
What is Brett Foss's role at the current company?
Brett Foss's current role is Head of Digital Marketing.
What is Brett Foss's email address?
Brett Foss's email address is br****@****r.co.nz
What schools did Brett Foss attend?
Brett Foss attended Victoria University Of Wellington, Linkedin Learning, Dotnative Learning Academy, Dotnative Learning Academy, Central Institute Of Technology, Nz Direct Marketing Association.
What are some of Brett Foss's interests?
Brett Foss has interest in Children.
What skills is Brett Foss known for?
Brett Foss has skills like Vendor Management, Telecommunications, Strategy, Strategic Partnerships, Partner Management, Managed Services, Third Party Vendor Management, Contract Management, Enterprise Software, Service Delivery, Voip, Sales Operations.
Who are Brett Foss's colleagues?
Brett Foss's colleagues are Tim Papps, Sarmukh Brar, Etienne Korb, Louise Morris, Alisdair Aylwin, Mathew Pope, Jacqueline Hurn.
Not the Brett Foss you were looking for?
-
-
-
1rdoequipment.com -
2parallelco.com, parallelco.com1 +195243XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Aero Online
Your AI prospecting assistant
Select data to include:
Total price:
$0.00
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial