As a Regional Architect for IT Americas at SKF, I collaborate with cross-functional AMER teams to review, define, and understand project requirements, ensuring successful project completion and customer satisfaction. My role involves evaluating current SKF systems to propose quality solutions aligned with SKF's strategy, delivering sustainable and culturally relevant designs. I assess the practicability of current software technologies and determine the most appropriate choices for new ideas, ensuring scalability and maintainability. Additionally, I analyze the business impact of technical choices on clients' business processes and evaluate project constraints with development teams to find alternatives and mitigate risks. I ensure all designs meet SKF’s strategic goals and objectives, form business relationships with Business Analysts, and manage deadlines for incoming and in-progress ideas/demands. I lead and guide user acceptance testing (UAT) to ensure solutions meet end-user expectations and oversee end-to-end solution delivery. My responsibilities also include managing stakeholder communication and relationships, creating and translating the outline of future solutions, and mapping steps for building and integration with development teams. I maintain a deep understanding of SKF processes and applications, ensure compliance with local regulations and standards, and focus on integration and cultural relevance. Leveraging my software skills and technology integration expertise, I emphasize understanding business requirements and change management for user adoption. With a strong background in architecture and extensive experience in designing and delivering large IT projects, I define and understand business requirements, existing infrastructure, and the overall purpose of future solutions.

In this role for IT Americas at SKF, I drove business value by identifying, analyzing, and delivering project opportunities that supported several digitalization initiatives. I led projects of varying sizes, ensuring the successful development and implementation of systems and tools. My responsibilities included gathering requirements, conducting analysis, designing solutions, and overseeing the entire project lifecycle, including development, testing, deployment, and post-production support.I served as a link between IT and business teams, maintaining high visibility within the organization and representing IT in business meetings and management forums. I ensured that business needs and interests were effectively communicated within IT. My deep understanding of key business processes and systems, along with both Business and IT strategies, allowed me to prioritize projects and recommend solutions that aligned with key strategies.Working with the Enterprise Architect, I helped develop the IT architecture model, making objective recommendations on technology fit. I also managed relationships with third-party suppliers and assisted the business in forming process and systems solutions that met both tactical and strategic needs. My role included supporting the delivery teams in developing and executing internal IT project delivery methodologies and playing a supporting role in negotiations.I maintained routine communication with key business stakeholders and subject matter experts, ensuring alignment and collaboration across all teams. As a project leader, I coordinated the work of internal and external IT resources, ensuring projects were delivered on time and within scope. My strong project management skills, attention to detail, and ability to communicate complex problems in a simplified manner enabled me to drive successful project outcomes and support SKF's mission of creating intelligent, sustainable, and innovative customer solutions.

As the founder and owner of Red BAG Media, our organization dedicated to providing comprehensive web development and IT consulting services. Since establishing the company in 2011, my mission has been to help small businesses thrive by enhancing their online presence through innovative design and strategic digital solutions.I define and articulate the company’s vision, mission, and long-term strategy, identifying market opportunities to expand our service offerings and client base. I oversee all aspects of the business, from corporate management to project management. Building and maintaining strong relationships with clients is a priority, ensuring their needs are met and their expectations exceeded, while acting as the primary point of contact to provide personalized service and expert advice.I manage the end-to-end project lifecycle, from initial planning and design to development, testing, and launch, ensuring projects are delivered on time, within budget, and to the highest quality standards. Driving business growth by identifying new opportunities and securing new clients is essential, along with developing and implementing marketing strategies to promote our services and enhance our brand visibility. Additionally, I continuously review and refine our processes to improve efficiency and client satisfaction, staying up-to-date with industry trends and emerging technologies to keep our services cutting-edge.I am passionate about helping small businesses succeed. My background in both creative and technical fields allows me to offer a unique perspective and comprehensive solutions to our clients. I believe in the power of collaboration and strive to create a supportive and innovative environment for my team. My commitment to transparency, partnership, and continuous improvement drives the success of Red BAG Media and the satisfaction of our clients.

As Co-Founder and Director of Operations, I collaborated closely with the School Leader to establish systems and structures supporting the school’s culture and daily operations. During the planning year, I partnered with the School Leader to define and operationalize the school’s vision and mission, developing the initial budget, fiscal management processes, and administrative systems. I ensured thorough preparation for the first day of school, focusing on planning and readiness.I led strategic planning, working with other co-founders and the board, to implement the school’s vision and goals. I mentored a diverse team, fostered a collaborative environment, and maintained liaison with external agencies to ensure compliance with health and safety laws, state education mandates, and workplace regulations. Additionally, I oversaw facilities management, budgeting, human resources, and administrative functions, developing proactive systems for task completion and stakeholder communication. I managed student data, enrollment processes, and the planning of special events, ensuring efficient and consistent operational practices.I ensured regulatory compliance and a safe environment for students and staff, adhering to fiscal policies and maintaining accurate financial records. I built relationships with parents, community leaders, and stakeholders, supporting the management of the school’s budget, financial planning, and purchasing processes. I integrated technology into classroom and administrative processes, managed the school website, and coordinated IT support. In human resources, I oversaw hiring, evaluation, and compliance with employment laws. Facility management included tracking assets, managing custodial contracts, and planning for efficient use and maintenance of facilities. I also managed food service, transportation, and the student health center, ensuring all aspects were effectively coordinated and compliant.

As an Account Executive at Omnicare, I identified and targeted potential clients, developing and implementing sales strategies to meet or exceed targets. I conducted sales presentations and product demonstrations, building and maintaining strong client relationships to ensure their needs were met and any issues were resolved. Managing a portfolio of accounts, I regularly checked in with clients to review service performance and identify improvement opportunities. Collaborating with internal teams, I ensured client requirements were understood and met. I stayed informed about industry trends and competitor activities, providing feedback to marketing and product development teams to inform future strategies. I prepared regular sales reports and forecasts, analyzing sales data to identify trends and areas for improvement. With a bachelor's degree in business, marketing, or healthcare and previous experience in sales or account management, preferably in the healthcare or pharmaceutical industry, I demonstrated a proven track record of meeting or exceeding sales targets. My skills in communication, organization, time management, and CRM software, along with my understanding of the healthcare and pharmaceutical industry, allowed me to work effectively both independently and as part of a team. I was committed to client satisfaction, willing to travel as required, and always maintained a strong customer service orientation.

As an Automated Dispensing Manager at Omnicare, I managed the daily operations of automated dispensing systems in healthcare facilities, ensuring efficient and effective performance. I provided technical support and troubleshooting for these machines, coordinating maintenance and repairs to minimize downtime. I trained pharmacy and healthcare staff on the proper use of these systems, developing training materials and conducting ongoing sessions to ensure proficiency. Ensuring compliance with regulatory requirements and implementing quality control measures were key aspects of my role. I monitored and managed inventory levels within the dispensing systems, ensuring timely restocking and proper handling of medications and supplies. Additionally, I identified areas for process improvement, collaborating with other departments to enhance workflows and patient care. I analyzed data from the systems to track performance and identify trends, preparing and presenting reports to management. My role required strong technical skills, excellent communication and training abilities, and strong organizational and time management skills. I also let the deployment of automated dispensing machines regionally, and across the United States when necessary.

As a Business Operations Manager at a landscaping company, I oversaw the daily operations to ensure smooth and efficient business practices. I managed the operations team, focusing on scheduling, resource allocation, and workflow optimization. I developed and implemented standard operating procedures, improved financial management by monitoring expenses and revenues, and prepared financial reports for senior management. I also oversaw all HR activities including creation of the company handbook, employee on-boarding, payroll, worker's compensation needs, insurance, interviewing, and hiring. My role included maintaining client relationships and outside vendors, overseeing project management from inception to completion, and managing vendor relationships. I ensured compliance with regulations and enforced safety protocols. Collaborating with senior management, I contributed to strategic planning and identified growth opportunities. My responsibilities required a blend of leadership, organizational skills, and financial acumen to drive the company’s success.

As a Lead Pharmacy Technician, I supported daily operations, ensuring efficient workflow and regulatory compliance. I supported pharmacy technicians and support staff, providing training and guidance to both new and existing team members. I was responsible for maintaining inventory, including ordering and stocking medications, and checking for expirations. I handled customer service issues, addressing patient inquiries and concerns, and worked closely with pharmacists and other healthcare professionals to ensure optimal patient care. My role involved support with implementing quality control measures and ensuring adherence to pharmacy laws and policies, all while maintaining accurate records of medications and patient information.

As a Marketing Communications Intern, I assisted in developing and executing marketing strategies and campaigns. I created and edited content for social media, email newsletters, blogs, and websites. I supported the planning and implementation of marketing campaigns and promotions, conducted research on industry trends and competitors, and helped with market research to guide marketing strategies. I also played a role in planning and coordinating marketing events like webinars and product launches. I managed and updated social media platforms, creating posts and engaging with followers. Additionally, I tracked and analyzed campaign performance, prepared reports on metrics, and provided general administrative support to the marketing team, including scheduling meetings and coordinating with vendors. This role gave me valuable hands-on experience across various marketing activities and collaboration with different teams.