Brett Hurt Email & Phone Number

As the Head of North America Procure to Pay, I've been entrusted with developing and managing the overall strategy and operations of the Procure to Pay function. This role entails leading transformative initiatives, piloting strategic roadmaps, and optimizing internal processes to drive efficiency and value. I oversee a diverse team responsible for orchestrating purchase orders, managing accounts payable operations, and fostering strong relationships with vendors. One of my key achievements in this role has been spearheading digital transformations that resulted in a significant increase in customer satisfaction, as evidenced by a 45-point NPS improvement. Additionally, I've streamlined operations, reducing cycle times by 30% and improving ticket resolution time by 62%, thereby enhancing overall process efficiency and customer service. As a leader, I provided direction and guidance to hybrid outsourced teams managing DMO (Vendor and MRO), overseeing the execution of 4,000 purchase orders across 100 brands. Additionally, I managed AP operations, handling $14.5B in transactions, processing over 800,000 invoices, and managing relationships with 10,000 vendors. Through effective leadership and strategic oversight, I ensured seamless operations and optimized financial performance for the organization.Spearheading digital transformations, I advanced the Global Business Services (GBS) model by leveraging emerging technologies and implementing procedural improvements. This involved a swift evolution of GBS processes to enhance efficiency and effectiveness. By driving innovation and embracing change, I played a pivotal role in modernizing operations and positioning the organization for continued success in a rapidly evolving business landscape.

During my tenure as the Head of PMO, Change Management, and Continuous Improvement, I played a pivotal role in accelerating organizational capabilities and overcoming longstanding challenges. My responsibilities included driving the development and implementation of PMO, change management, and continuous improvement methodologies. I led a high-performing team in executing enterprise-wide transformational programs, ensuring timely delivery with a focus on quality and excellence. Through the revamping of frameworks and optimization of project portfolios, I contributed to enhancing governance models and fostering efficient project execution aligned with business objectives.

As the Director of Business Transformation & PMO, One Plan Change Office, I provided strategic leadership in driving business transformation and enhancing project management capabilities at Walgreens Boots Alliance. My role involved spearheading enterprise-wide strategic planning and execution activities, ensuring alignment with organizational objectives and market demands. I led the integration management office PMO for a $4.4B merger, overseeing the seamless integration of industry leaders and maximizing synergy delivery. Additionally, I initiated and managed a $1.5B cost transformation program, implementing new governance models and driving cost-saving initiatives across diverse business units.

Deerfield, Il

As a Senior Manager in the Corporate Program Management Office at Walgreens Boots Alliance, I directed the enterprise-wide PMO strategy and facilitated the harmonization of people, processes, and technology to improve portfolio governance and project delivery. I managed a substantial portfolio of transformation and innovation projects, closely aligned with the company's strategic pillars. Through the creation and implementation of new processes and tools, I significantly enhanced resource utilization, reduced schedule and budget overruns, and achieved a 99% accuracy rate in project estimates. Additionally, I strategically led a $400M initiative that resulted in substantial inventory reduction and sales growth across the company's chain of stores.

Designed, developed and managed the processes for new store openings and critical company projects. Managed all aspects of the projects from analysis, planning, logistics, sourcing, construction, merchandising, and team development/training.

Directed team of project managers to complete 300 new stores and remodeling projects; included planning, construction, merchandising, shipping, vendor management, and operational and team development. Created process improvements to increase time and cost efficiencies while strengthening team training.

M.B.A. (Master Of Business Administration)

Bachelor Of Arts - Ba, Business, Communication (Public Relations)