Joined the AGI team as a Project Coordinator, was quickly assigned multiple external projects and promoted to Project Manager on both external and internal projects where I am also now the Product Manager. • Create and define product visions, set key priorities and communicate project goals to development teams • Lead all parts of project lifecycle from discovery, design, development, quality assurance, software rollout, maintenance • Simultaneously took over in development projects needing more rigorous management, formed teams for new projects, developed project charters, managed release of new software • Utilization of project management tools focusing on Agile development processes • Form closely knit teams with stakeholders to build trust and strengthen relationships • Deliver projects on time and on budget in an iterative process to boost ROI in both short term and long term timelines

Hired as Parts Manager, quickly took on Service Advisor and shortly thereafter, Service Manager role. Trained all parts and service advisor roles. Created and lead internet sales to simultaneously reduce inventory overhead and fill the void when running a seasonal business.• Flexibility and adaptability allowing positive reactions to irregularities throughout daily operations• Quickly grasp the high-level goals of the organization leading to streamlined decision making

Worked closely with team members at Ford Corporate to help develop and hone a parts warranty return systemCreated and fostered B2B relationships that enabled desirable parts delivery timeframes and marginsUnprecedented ability to quickly recover from potential or immanent loss of service and profitability