Brett Stone Email & Phone Number

Orlando, FL, US

Orlando, Florida, United States

Orlando, Florida, United States

~Supervised daily security operations at Universal Studios Florida and Islands of Adventure parks as well as Back of House, ensuring all Security posts were filled. Delegated tasks to Sergeants to manage breaks and adjust as needed for business requirements.~Collaborated with upper management and other departments to prevent, address and resolve threats to.

Orlando, Florida, United States

~Served as a contracted Security Supervisor for Universal Studios Florida, Islands of Adventure, and Back of House operations during the Holiday, Rock the Universe, and Mardi Gras event seasons.

Orlando, Florida, United States

~During Halloween Horror nights, served as the primary Security Management coverage of Islands of Adventure and solidified a positive working relationship with the Universal One Management team.~Mentored and guided Parks Security Sergeants and Officers, providing constructive feedback through conversations and written observations, and escalating issues to.

Orlando, Florida, United States

~Upheld all Parks Security Sergeant SOP standards, responsibilities, and practices on a daily basis.Served as an Events Sergeant during Seasonal Marquee, Corporate, and Youth Events when scheduled.~In collaboration with an assigned Supervisor, tracked and documented performance of an assigned group of Officers, providing each with an individualized.

Orlando, Florida, United States

~Collect and verify completeness of all documents and evidence associated with all emergency and non-emergency incidents requiring security involvement in the dry parks and back-of-house areas.~Hold Parks Security Officers accountable for all information collected and require them to gather additional information if necessary.~Produce a full Security.

Orlando, Florida, United States

~Served as a Sergeant-On-Duty when assigned due to business needs. Partnered with Status Sergeants and Management to address Team Member performance or conduct concerns.~Upheld and represented all Security Officer SOP guidelines and wardrobe expectations.

Orlando, Florida Area

~Processed Team Member ID credentials, third-party vendor badges, vehicle passes, property removal system badges, and guest passes for all of Universal Orlando property.~Assigned and removed appropriate, individualized Team Member access levels when required by their department's management.~Engraved and provided name tags for Team Members as needed.

Orlando, Florida

~Performed fingerprinting of new hire and rehire employees and took new ID badge photos of said employees.~Collaborated with HR associates and the background check department to ensure information is complete and properly transmitted to optimize onboarding.~Assisted with organization, updating, and filing of paperwork.~Verified validity of driver's.

~Conduct screening at back-of-house pedestrian and vehicle entry points.~Man access control points to ensure that only authorized Team Members and Third Party workers enter back-of-house.~Either on foot or in an assigned vehicle, patrol both front and back-of-house areas to observe and report any safety concerns.~Respond to emergency/non-emergency calls.

Orlando, Florida Area

~Conducted X-ray and metal detection screening for both guests and Universal Orlando Team Members at all points of entry across property while providing exceptional guest service. ~Enforced company policies and procedures, especially regarding items and clothing attempting to enter property and alerting the appropriate party(ies) when needed during a.

Orlando, Florida

~In plain clothes, utilized surveillance techniques and followed several criteria in order to observe, detect, and apprehend guests committing crimes (such as shoplifting, drug, or alcohol violations) or violating other park policies on property. Once brought back to the office, interviewed the guests through a passive, guest service-oriented style and.

Orlando, Florida Area

~As a member of the introductory class of Entrance Ops Team Captains supporting Turnstiles and Rental Services, upheld all Entrance Operations Team Captain/Lead SOP standards, responsibilities, and practices on a daily basis.~Oversaw daily team operation of Turnstiles and/or Rentals departments (depending on assignment) composed of up to 35 Team Members.

Orlando, Florida Area

Orlando, Florida Area

~Welcomed guests into both Universal Orlando dry theme parks (Universal Studios FL and Islands of Adventure) while verifying tickets for authenticity, provided quality guest service and attempted to resolve guest issues while maintaining a positive, safe flow of guests into the park. ~Facilitated training for new Team Members, trained experienced Turnstile.

Orlando, Florida Area

Designed, edited, organized, and maintained the official online store of the UCF Men's Ultimate Frisbee teams - the A team Dogs of War and the B team Havoc.

Orlando, Florida Area

Designed, edited, organized, and maintained the official website of the UCF Men's Ultimate Frisbee teams - the A team Dogs of War and the B team Havoc.

Orlando, Florida Area

Took notes at officer's meetings, maintained various accounts and information associated with the UCF Men's Ultimate Frisbee teams.

Lake Mary, FL

Collaborated with other students and my teacher to design, update, and maintain hundreds of web pages on Lake Mary High School's website.

Lake Mary, FL

Maintained various workout machines and equipment, filed documents, coached and refereed youth basketball games, helped setup and run youth swim meets, and entertained/watched over children in the Kid's Center.

Bachelor'S Degree, Hospitality Administration/Management

Activities and Societies: Havoc - UCF Men's Ultimate Frisbee B Team (2013-2016)

High School, High School Diploma

Activities and Societies: National Honor Society 2012-2013, AP Scholar 2013, Web Design Team 2011-2013, Astronomical Society