Supported various upgrades to Meijer's POS systems. Provide on-site support/assistance for Spartan/Nash POS upgrade. Edit existing test cases to ensure that they comply with existing business rules.

Under contract with iVantage Group, provided testing services in support of claims processing. Working in an Agile environment, participated in daily SCRUM. Created and executed test cases in HP Quality Center. Test cases were created by reviewing stories in Jira and working with Business Analysts. All tests were demonstrated to Business Analyst to ensure compliance.

Performed manual functional and regression tests on the transition of the Secretary of State’s Branch Operating System to a .Net environment and a virtual datacenter.

Provided testing services in support of major information security rollout. Monitored progress of secure patching, system configuration, and vulnerability management systems. Verified that newly implemented services functioned as expected. Provided basic training in the use of IBM’s AppScan.

Providing testing services in support of quality improvement program for the Encore and Genisys Touch automotive diagnostic tools.

Created manual test scripts, conducted functional and regression tests on TrackCore 4.0

Functional and Ad-Hoc testing of latest website. Reviewing and editing existing test scripts. Team Lead on 2 projects.

Under contract with BarTech, performed audits to ensure compliance with RTCA/DO-178B. Witnessed and verified tests of flap actuator, to verify proper software operation.

Under contract with Clover IT, providing testing services to Foremost Insurance. Writing automated test scripts using WorkSoft’s Certify. Testing SOA for insurance verification, utilizing XML messages.

Under contract with Product Quality Partners (now Intertek), providing testing services to US Cellular. Testing BREW-based applications on CDMA-based cellular phones. Reviewing and providing solutions for submitted REMEDY tickets.

Provided testing services to US Cellular, onsite in Chicago. Tested BREW-based applications on all handsets offered by US Cellular. Updated the test suite, as needed. Contacted developers with valid problems, as noted in REMEDY.

Created and executed test procedures in support of DBS Communication’s web and phone-based applications. These proprietary applications allow vendors to activate, modify features, and add time to EZ-Link CDMA, TDMA, and GSM-based cellular phones. (Under contract from Strategic Staffing Solutions)

Delivered currency and picked up deposits from banks and other businesses. Replenished ATM’s. (United Armored Services is now Garda)

Created test scripts for automated testing, using SilkTest, in support of EXTRA! Enterprise 2001. Scripts were added to the test suite, and edited, when required, via Visual Source Safe. Tested client/server and web-based applications in support of the next release of Attachmate’s myEXTRA! Presentation Server. Performed Build Acceptance Testing on each day’s build, to ensure proper operation/performance on WebLogic and IIS servers. Documented all discovered problems in Vantive (tracking system). Worked closely with developers to correct problems.

Created the test plan and test procedures in support of Media Link Server. Conducted manual testing in a client/ server environment. Configured Windows NT Server 4.0 for operation in a closed network.

Created test scripts for automated testing, using SilkTest. Generated test plans, conducted manual tests, regression tests, and tested for proper performance. Black box testing. Working in PC-to-Host, Web-to-Host and Client/Server environments. • Used Internetworking Test Facility for TN3270x and TN5250x, confirmed competitor’s report of sub-standard performance of RUMBA, and worked with developers to increase performance.• Recognized the need for more testing tools, and arranged for demos of other test tools.• Evaluated WinRunner for use as a testing tool.• Used Internetworking Test Facility for TN3270x and TN5250x to verify RFC compliance.

Provided technical support via phone and e-mail to customers using RUMBA. Solving hardware/software and network configuration problems on PC’s utilizing Windows 3.x, Windows 9x, Windows NT, and Novell. Entered problem data into database (Scopus). • Documented the need to provide support for PCI Coax cards.• Earned MCP (Windows 95 and Networking Essentials)

Provided technical support via phone, fax, and e-mail to customers using BAR TENDER. Solving hardware/software problems with Bar Code printers and PC’s.

Provided technical support via phone and e-mail to customers using Humongous Entertainment products. Provided support for both PC and Macintosh platforms. (Under contract from Kelly Services)

Provided technical support via phone and e-mail for Publisher and PowerPoint. Wrote articles to be included in Knowledge Base. Reviewed specifications for the next release of Publisher. (Under contract from RhoTech, now ComForce) • Supported Windows 95 during initial release.

Maintained sonar suite on Spruance-class destroyers. Supervised division of 40. Conducted leadership and equipment training.