Ben Forman Email & Phone Number

Auckland, Nz

Auckland, New Zealand

Auckland, New Zealand

Providing an effective cost control on all fleet lease and managed vehicles whilst managing the status of vehicles off the road to ensure a quick return to operation. Processing maintenance invoices and liaising with repair centers across all manufacturers to ensure vehicles are kept up to manufacturer standards and recalls are carried out in accordance to health and safety standards whilst leading the maintenance team.

Auckland, New Zealand

To provide a high level of customer service to a standard that drives increased sales, dealership performance and customer satisfaction. To support and contribute the effective operation of the service and parts department. Develop and maintain effective customer relationships to maximise repeat business from customer retention. Using autolign to effectively create invoices and maintain customer information. Receive payments from customers and record for accounting purposes. Maintain contact with customers throughout their maintenance to ensure approval of work carried out and no surprises upon collection.

Auckland, New Zealand

John Brooks is an engineering company specialising in Industrial Automation for Manufacturing, Dairy and Wine industries. We pride ourselves on our history of being able to recommend and find industrial products to meet our customer’s needs and provide the support to them with a personal relationship that matters. John Brooks supports high quality products from suppliers across the industrial mechanical and electrical spectrum.For all enquiries or information on products you can go to www.johnbrooks.co.nz or email myself at ben.forman@johnbrooks.co.nz

Cost and quality control servicing and work carried out to lease vehicles. Organizing Short Term and Daily Rentals to Business Customers. Booking in services for customers. Monitoring 1-Link and keeping in contact with workshops. Keeping maintenance costs to a minimum and ensuring professional workmanship is carried out on all repairs. Re-scheduling maintenance agreements to ensure customer are keeping within contract terms. Achieving targets set by the company. Monitoring current special offer rates and amending as changes happen. Working with dealerships to provide quotations on vehicles. Keeping customers details up to date within the ACT system to ensure details are correct. Creating vehicle cost spreadsheets and converting them into website friendly format. Advertising special offers on Contract Hire and Leasing as well as Concept Vehicle Leasing's website.

London, United Kingdom

Cost and quality control servicing and work carried out to lease vehicles. Organizing Short Term and Daily Rentals to Business Customers. Booking in services for customers. Monitoring 1-Link and keeping in contact with the workshop. Keeping maintenance costs to a minimum and ensuring professional workmanship is carried out on all repairs. Achieving targets set by the company.

Auckland, New Zealand

My main responsibilities where managing employees, customer service, stock control, vehicle diagnostics and repairs, money handling, customer complaints handling and Invoicing

36B Hannigan Drive, Panmure, Auckland, New Zealand

Working on all types of vehicles and carrying out jobs to a high level of standard and keeping the customer advised throughout the process to ensure there where no surprises at the end of the job.

National Certificate In Business (First Line Management) (Level 4)

National Certificate In Autmotive Industry (Automotive Engineering)

Certificate In Automotive Engineering, Automotive Engineering Technology/Technician

Studied in Automotive Engineering

Ncea Lvl:2