Lead Teller
Current*Approve cash withdrawals overrides on authorization limits. *Guide teller staff on complex transactions. *Adhere to balancing guidelines while counting cash and balancing assigned cash and work. *Ensure compliance of tellers with audit, bank and regulatory policies. *Ensure tellers provide outstanding customer service. *Ensure teller staff training in customer service, product knowledge, operations and transaction processing. *Create an exceptional experience for every customer conducting teller transactions. *Schedule teller shifts and lunches to guarantee branch coverage. *Audit traveler’s, counter and bank checks and money orders.