• Assist with processing ad hoc off cycle payroll runs such as termination, final paychecks, severance, leave and benefits.• Investigates HR Service Now cases to provide an accurate and timely resolution of employee pay and time-related inquiries, providing superior customer service to our internal and external clients.• Support payroll projects and cross-functional projects with payroll dependency• Responsible for annual payroll calendar, payroll elements, and proactively communicate to HR/management/employees as appropriate• Preparation and processing of daily off-cycle on demand payments.• Support all time/labor and payroll systems and processes across multiple businesses within the organization• Assist with preparing and running payroll repots and statements ensuring all accounts are accurately paid.• Pull and assess electronic time ensuring punches and combining information is accurate upon approval; prior to reconcile submission to management.• Troubleshoot and resolve payroll complications regarding pay checks, timecard issues and additional payroll related concerns. While gathering and analyzing data as an historical reference.• Effectively communicate and collaborate with key stakeholders, managers and employees regarding timekeeping policies, adjustments, and/or processing timelines.• Assist with the creation of test scenarios/scripts, coordinate testing efforts, participates in testing of • Assist with the creation and delivery of end-user training and training materials.

• Maintain, track, process, reconcile and correct payroll errors in a timely manner to reallocate charges to other campus entities • Process transfer expenses between various ledger sources. • Apply timekeeping and payroll processing adjustments, late timesheets edits, severances, off-cycle pay, retroactive pay, damage pay and overpayments • Investigate as well as develop solutions to problems identified in various HR and payroll systems.• Run kronos reports for time keeping and review reports for completeness and accuracy. Contact supervisors for timecard corrections or approvals.• Use people soft 9.2 and kronos to report accurate payroll processing for employees.• Interpret and adhere to policies and contracts confirming compliance, bargaining unit agreements and employment laws. • HR data record standards such as job status, job codes, time entry codes, job titles, pay grades• Process status changes for employee terminations and calculate hours, vacation, expenses for final payroll check and process for delivery to the employee in accordance with HR policy.

· Provided support to the claim’s manager throughout the claims process to guarantee claims are processed on time. · Contacted all parties involved to verify their verbal and written statements to validate the accuracy of the claim.· Assisted examiners in contacting insureds or other involved persons to obtain missing or incomplete information.· Scheduled weekly check-in meetings with State Workers Compensation agencies for new rules and regulations and submitted reports to agencies for statistics reporting.· Calculated and issued benefit payments to claimants. · Provided team members with instructions on how to proceed with claims and address customer inquiries as well as resolve minor complaints.

• Assisted in the intake and processing of insurance claims.• Reviewed claim documents for accuracy and completeness.• Communicated with clients to gather necessary information and provide updates on claims status.• Maintained organized records of claims and correspondence.• Worked closely with claims adjusters to facilitate the investigation and resolution of claims.• Assisted in data entry and maintain claims databases.• Handled inquiries and provide information regarding claims procedures and policies.• Identified and escalated any issues or discrepancies to the appropriate personnel.