Bria Fields Email & Phone Number

Created a training process for returning volunteers that included an evaluation process to ensure that returning volunteers are fully equipped to begin taking shifts again Collaborated on the development and implementation of continuous learning opportunities for remote volunteers counselors, developing clinically informed suicide prevention and crisis counseling workshop curriculum, coaching sessions, and educational materialsEnsured volunteer counselor success broadly by supporting volunteers in adhering to policies and protocols, achieving performance goals, and increasing engagementProvided volunteer counselors with constructive feedback, guidance, and coaching in writing and in personFacilitated workshops and events to support volunteer counselor skills building, promote retention, and foster communityAssisted with data collection, special projects, and core tasks of the Volunteer Success Team

 Assisted with miscellaneous tasks as directed by manager Collected materials for production of wellness products Produced wellness products by bottling fragrances or oils and labeling products appropriately Supported daily tasks by sending emails, problem-solving obstacles, and sharing relevant information Cleaned rooms, bathrooms, and other areas according to manager’s preference Handled household chores, such as feeding manager’s chickens and ducks or watering plants, when manager was absent or unavailable to complete tasks  Managed inventory and reported when products or materials needed to be replaced Delivered to and received packages from post office and local businesses

 Provided clients with emotional support, skill building, and creative activities to teach them how to manage mental health symptoms Worked with other team members to provide diverse services to clients and collaborate on most effective treatment methods Managed caseload of clients by building an independent schedule that allows for most efficient time management Submitted accurate records of sessions with clients, treatment team meetings, and case management sessions in accordance with MediCal and Santa Clara County billing standards

 Developed healthy relationships with clients by modeling appropriate behavior and healthy self-care, teaching clients positive coping skills, and guiding them through intense emotional experiences Employed de-escalation techniques when clients engaged in volatile behaviors to provide effective crisis interventions in moments such as, potential runaways, property damage, or verbal or physical aggression  Created professional and positive relationships with client’s family, social workers, probation officers, legal guardians, CASAs, and other members of their support circle  Assisted in implementation of treatment plans as developed caseworkers through instruction to resident counselors and communication of observations, impressions, and behavior of clients Cultivated staff relationships within the treatment team and acted as a communication liaison between caseworkers, supervisors, and resident counselors  Provided training on daily tasks and responsibilities, client population served by the agency, relationships to other community and government organizations, and proper handling and administration of medication  Created weekly and monthly schedules for both clients and staff Managed monthly facility finances and budgeted for recreational activities, groceries, household items, and hygiene products  Documented interactions with clients and all daily activities accurately and objectively

Master Of Social Work - Msw

Department of Social Change and Innovation

Bachelor'S Degree, Psychology

BA in Psychology with a Concentration in Experimental Psychology