Bria J. Email & Phone Number

Consummate risk analyst professional skilled in KYC, CDD, regulatory compliance, and workflow optimization. Experienced in managing sensitive data and vendor requirements for payment solutions. Recognized for identifying operational issues and collaborating on product requirements. Possesses strong analytical skills, attention to detail, and proficiency in payment processing systems. Skilled in data analysis, fraud detection, and effective communication, with problem-solving and multitasking abilities in fast-paced environments.

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  Payment Operations Generalist

  Workwave

  Jan 2023 - Present - Charlotte, North Carolina, United States

  • Manage and oversee the processing of suspect payment transactions, ensuring accuracy and mitigate fraud.• Conduct regular reconciliations of payment transactions to address discrepancies promptly.• Ensure compliance with relevant regulations and company policies, including AML and KYC requirements.• Generate and analyze reports to identify trends and areas for improvement in payment operations.• Collaborate with finance, IT, and customer service departments to streamline payment processes and enhance operational efficiency.• Assist in maintaining and improving payment processing systems, including troubleshooting and implementing upgrades.• Provide training and support to new team members on payment processes and systems• Identify opportunities for process improvements and contribute to developing best practices in payment operations.• Participate in ad hoc projects to support the overall goals of the payment operations team.

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  Northwest School Of The Arts

  High School Diploma