I excel in providing comprehensive IT assistance to ensure seamless banking operations. My role involves diagnosing and resolving hardware and software issues for both employees and customers, ensuring minimal downtime. Proficient in troubleshooting banking systems, and online platforms to maintain optimal functionality. Collaborating with cross-functional teams, I implement effective solutions and contribute to the enhancement of cybersecurity measures. Committed to delivering excellent customer service, I address technical inquiries promptly and offer user-friendly guidance. With a focus on maintaining the integrity of financial systems, I am dedicated to upholding the highest standards of technical support in the banking sector.

I am the strategic right hand, adept at managing intricate administrative tasks. My role involves orchestrating executive calendars, coordinating meetings, and handling confidential information with discretion. I excel in streamlining communication between the executive and internal/external stakeholders, ensuring efficient workflow. Proficient in project management, I contribute to the execution of business initiatives and play a pivotal role in maintaining organizational effectiveness. With strong organizational and problem-solving skills, I am dedicated to enhancing the business owner's productivity and supporting the overall success of your company.

• Welcomes patients by greeting them, in person or on the telephone; answering or referring inquires• Receiving and sorting daily mail• Perform other clerical receptionist duties such as filing, photocopying, and faxing• Check in/ Check out patients• Collects co-payments, pre-care deposits, and other forms of account payments from patients• Compiling patients’ health information• Ensuring patients’ medical records are complete• Entering information in the computer system (EMR)

• Answer questions about merchandise for the customer’s level of expertise• Escort customers to appropriate merchandise, no matter what department• Describe features and benefits of merchandise• Explain the steps needed to complete projects and the products needed• Assist customers with special orders and installed sales• Acquire beginner product knowledge in adjacent departments• Show enthusiasm with the customer• When necessary, handle several customers at once• Follow up with customers via telephone when appropriate