Bri A. Email and Phone Number
Bringing over 13 years of customer support experience with me, I help tech companies serve their users by investigating and resolving complex issues, and optimizing AI-driven support through knowledge base enhancements and audits to improve self-service and reduce resolution times. I'm skilled at analyzing customer feedback to drive product improvements and collaborating with cross-functional teams to elevate the customer experience. Outside of my main professional gig:- I'm a lover of architectural design; I've completed 250+ real estate photo projects, managing the creative direction, production, editing, and delivery of high-quality images. - I am a certified yoga trainer (CYT 200) and passionate wellness advocate.
Doodle
View- Website:
- doodle.com
- Employees:
- 94
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Tier 2 SupportDoodle Mar 2024 - Present -
Photographer/FounderBreeze Media Sep 2019 - PresentMultipleβ’ Creative direction and conceptualization of over 150 photography projects.β’ Full production of photo projects: organizing, editing, and delivering images to clients.β’ Effectively schedule, coordinate bookkeeping and invoicing, and all other administrative tasks.β’ Spearhead creation and optimization of branding, marketing and sales systems.
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Product SpecialistApple Aug 2021 - Mar 2024Greensboro, North Carolina, United Statesβ’ Effectively uncover customer needs, build rapport & follow through with enlightening solutions.β’ Maintain visual merchandising standards and quickly adapt to dynamic systems and products.β’ Earn excellent rating average (5 out of 5 stars) from customers every quarter since hire. -
Senior Project ManagerBeyond Investment Group Apr 2018 - Mar 2020Atlanta, Gaβ’ Cultivated relationships with 50+ investors, meticulously documenting their buying criteria & presenting tailored opportunities, resulting in a revenue gain of nearly $10k within 6 months.β’ Executed a multifaceted marketing approach encompassing inbound & outbound strategies, including daily cold calls to 100+ homeowners, door-to-door canvassing, & high-visibility flyer distribution.β’ Acquired homeowner clients through various marketing efforts, managed property renovation, & developed a thorough screening process to secure tenants.β’ Orchestrated professional photo & video shoots for properties, including post-shoot file maintenance.β’ Facilitated property access for walkthroughs, showings & inspections.β’ Ideation & creation of marketing strategies such as the company website & printed fliers.
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Corporate TrainerJim Ellis Automotive Dealerships Nov 2017 - Sep 2019Atlanta, Georgiaβ’ Increased company profitability by 10% through thorough & innovative employee education.β’ Organized & processed HR documents maintaining an electronic database for 1000+ employees.β’ Managed all supply orders for the corporate office & processed invoices to ensure correct billing. -
Bilingual Sales ConsultantFlow Buick Gmc Aug 2017 - Nov 2017Greensboro, Ncβ’ Exceeded sales goals during first month; achieved top truck salesperson.β’ Demonstrated vehicles, highlighted their features and conducted test drives.β’ Marketed and promoted vehicle add ons such as service contracts and vehicle protection packages.
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Bilingual Intake Rep/ Intake Department TrainerCrumley Roberts, Attorneys At Law Oct 2016 - Jun 2017Greensboro, Ncβ’ Developed and administered an effective training system for new hires in the department.β’ Utilized exceptional phone etiquette speaking with English and Spanish-speaking individuals and family.β’ Acquired and condensed information into electronic filing system. Empathized with all clients.
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Resident AdvisorUnc Greensboro Aug 2013 - May 2014Greensboro, Ncβ’ Managed and supported an international residence hall floor of 23 undergraduate students.β’ Enforced university and residence life regulations to foster a safe, enjoyable living environment.β’ Spearheaded monthly interactive educational programs and events for my hall as well as the entire residence, building community and promoting overall well-being of residents.
Bri A. Education Details
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Psychology, Spanish -
Black Prana Yoga X Yoga AllianceYoga Teacher Training/Yoga Therapy
Frequently Asked Questions about Bri A.
What company does Bri A. work for?
Bri A. works for Doodle
What is Bri A.'s role at the current company?
Bri A.'s current role is Customer Support & Success || Black in Tech || Proactive Type B problem-solver helping tech companies keep happy customers. π.
What schools did Bri A. attend?
Bri A. attended University Of North Carolina At Greensboro, Black Prana Yoga X Yoga Alliance.
Who are Bri A.'s colleagues?
Bri A.'s colleagues are Maria Rubio Quiralte, Ivana Jevtic, Monica Nagdeote, Brett Anderson, Andrew Flynn, Tijana Cukic, Marko M..
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